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March 2024 by Lucinda J.
Nathan greeted me pleasantly the minute I walked in. He led me straight to the product I needed (windshield wipers) and showed that he was knowledgeable about the products. After purchase, he came outside and installed them for me. (It was raining out, and so it was that much more appreciated.) Great customer service!
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October 2023 by omayra torres
Thank you Domenic for your service today and being super helpful I had gone there yesterday and the staff that were there were helpless, but today Dominic change the preventive today with his attentive and willing to help us as customers. Thanks again.
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October 2023 by Anthony
Went to this AutoZone and manager asked “are you special needs because you talk like you have a few nuts loose behind the steering wheel” corporate will be hearing about this because it is just unacceptable
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September 2023 by Mason T.
I asked for them to find something, it said it was in stock, they were to fuc$en lazy to look not good service don't go
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September 2023 by Rickard Bobby
jeff was no help at all i asked for windshield wipers he gave me brake pads. a total nut job
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July 2023 by Asongwe Mutah
Very grateful for the service Mr. Luke provided. Went out of his way to help me jump start my car and provided a great amount of information!
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July 2023 by John Battistoni
Didn't seem like the cashier's knew what they were doing they had to get a manager to help
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May 2023 by Michelle
Had a couple questions about my car new kid was very nice,polite and respectful and recommended some parts and how to do the work said he wasn't a mechanic but new some and gave me a couple ideas what to check stating he had similar issues with his car so I'd have a starting point so I wouldn't get ripped off at a garage and low and behold his recommendations solved the problem. Thank you Bob you were a great money saver will be coming back to see you. Keep up the great job!
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May 2023 by John Dicostanzo
Most if the time they have parts I need in stock, sometimes parts are dealer parts which they dont carry
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February 2023 by Trisha Gop
Always has part I need in stock and decently priced
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January 2023 by Steve S
I would rate this store higher, but the "upselling" is rather annoying, and happens every time I ask for help. I bought 6 wiper blades for various vehicles a few months back, and rather than ask me what type I wanted, the employee went for the most expensive ones, and I ended up having to argue that cheaper ones that suited my needs were in stock- and he flat out said "no". I should have left the store then and there, but I didn't feel like arguing, and I needed wiper blades.Same experience happened twice with batteries. Before going into the store, I found a perfect battery online for my yard/work truck and another beater car I have. Walk up to the counter- and I get the "the cheapest one we have in stock is $XXX"- over 2.5 times the price of what was said other compatible items were in stock. So I show the part number and availability online, and it magically becomes an option to purchase, and is in stock.I just want to buy the parts I want without trying to haggle- and it gets tiring. I may end up taking my business elsewhere going forward, which is a shame- because this store is the most convenient for me.
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December 2022 by Thomas Krupa
Fantastic service. The guys there dropped everything to help me, didn't try to upsell me, and helped me install in a matter of 10 mins.
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August 2022 by James Greenwood
I've never had an issue finding a part or staff just a well oiled parts store!!
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July 2022 by Akeam
Luke was very informative, and there to help above and beyond, had great service from this store.
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May 2022 by Aimee Howarth
My car was having issues. Thought I just needed coolant. The manager, Shawna came outside to help. Come to find out the head gasket was blown. Coolant got into the oil. I had to call AAA for a tow back to West Haven. My son and I kept trying for an Uber. We called about a taxi and as Shawna came outside to leave for the day, she said, “Come on, I’ll give you a ride home.” We we’re so grateful and the fact that she went above and beyond! We are now life long patrons of Autozone. Our go-to place for all things for our cars. Thank you, Shawna.
