Famous Footwear is known for its friendly and helpful employees, who create a welcoming atmosphere in a tidy store. Many customers have praised the staff for their exceptional service, particularly mentioning employees like Rosa and Azaleya, who go above and beyond to assist shoppers. One customer shared a positive experience where Rosa helped resolve an issue with online orders, making the process hassle-free. While some customers feel the shoe selection, especially for boots, could be improved, the overall cleanliness and respectful staff have made a lasting impression. The store does have a range of products, but personal tastes may vary. Despite some concerns about pricing and selection, shoppers appreciate the assistance they receive and often leave satisfied, eager to return.
Great place!!! Friendly staff. You don't have to many shoe stores left and I'm glad this one is still open.
June 2025
Great selection at affordable prices! Not only are the shoes sold in matching pairs, but they also come with shoelaces at no extra charge!
June 2025
Absolutely appreciate the staff at this Torrington location!!!! Always knowledgeable and informative about the products! THEN finding out the beyond reasonable prices on All of the footwear are the two reasons I find no need to purchase anywhere else!!!! Oh! Aswell as the redeemable points you accumulate toward future purchases!!!
