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October 2023 by Lindsay Deschamps
Went for the first time tonight because I needed my dip nails removed and just wanted a clear coat put on after. Instead of soaking my nails in acetone, the woman proceeded to use a acrylic nail to rip each of my nails off one by one. I told her she was hurting me and she proceeded anyways. All of my real nails are so damaged now. I will never go to Fancy Nails again!
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October 2023 by Gail D
Nellie did a Beautiful Gel Mani and Pedi. Did both in a timely manner. Very Happy ?
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July 2023 by Albana Abduramani
The owner is the absolute worst. She is very rude, she’ll yell at you and is very argumentative. If she does your nails she’s very aggressive and doesn’t listen when you ask her for something. If you tell her not to do something she’ll do it anyways and if you ask her a request she’ll do whatever she wants instead. She charges 10 dollars extra for just about anything. She rushes your nails and doesn’t care about the quality of her work. As for the other girls, they’re okay. Personally Amy and Vivian are the best and I’ve never had any issues with them. The owner has done my nails 3 times and each and every time she does, I am always left very disappointed in the outcome AND the service. And because of this, I will never be returning to Fancy Nails.Service: Acrylic nails
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January 2023 by Ralph Harris
This place is a complete dump, run by crooks. When you enter the salon, you’re greeted by the overwhelming stench of acetone and other chemicals. They advertise a good price for waxing then only do half your leg… stay away!Services: Pedicure
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November 2022 by Sydney Azeez
Awful experience don’t go here. Rude people, rushed nails. They chipped within a few days.Service: Manicure
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November 2022 by Shanley Richardson
i went here just for a basic manicure and the girl did my nails very fast and was pretty rude. she let me leave while my nails were still wet and a day later they are already messed up and chipping like crazy. rude lady i’m not going back here. don’t go here if you want a relaxing inviting and worth your money experience
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October 2022 by Brie B
The inside is disgusting. The quality I received tonight was awful. I have been there once before tonight and have to say there is a Spanish woman that does pedicures that I can not say good enough things about she is very sweet and does a wonderful job. With that said I don’t write negative reviews I prefer to just never go back but this experience deserves a warning. I used to go to the fancy nails in Waterbury and the one on Thomaston Ave. and no complaints. Tonight in Torrington I was charged $156 for two basic pedicures, one gel manicure and one dip manicure. The girl doing my gel manicure was clearly new and my nails and pedicure came out awful. My daughter got hers done for homecoming and they are crooked and missing the dip powder on the sides. I paid with my debit card and then saw the sign taped on the glass tips in cash so I said I would get cash from atm. I got cash from the atm and then was told it would be a week or so until my card was refunded. in addition I was charged $10 for tax when I questioned the tax I was told “that’s my state”. I tipped 20% regardless of the fact that our nails look awful because that’s the kind of person I am. I did tell the owner I was unhappy with the quality of our nails privately and she told me “ you asked for a service and you got it”I’ve been getting my nails done every week and a half since I was 13 and I’m now 34 this is the worst experience I have had in 21 years.Services: Manicure
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August 2022 by Francesca C.
I've been going here for years and never really had any major problems with them. They've consistently been rude to customers in my time knowing them. But my mother and I absolutely love Vivian so we've continued to go. Last time I went (about a month ago), I had made an appointment with Vivian but when I got there I was passed off to someone else because Vivian was with another customer. This new girl was gentle and nice but she kept switching between me and another customer doing her nails then mine, back and forth. She did a terrible job with my nails although I gave her reference pictures with the simple French designs. After a week, the gel on my acrylics was peeling off and my nails were lifting. I was super unhappy and decided to take my nails off myself where I found that my natural nails were discolored. When I told my new nail tech he explained that most likely the acrylic didn't dry correctly which caused moisture to discolor my nails and make it harder for the gel polish to stay on, hence the peeling. Unfortunately I will not be giving them any more chances.
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July 2022 by Ally Benbow
Always have loved this place. They do good work. Sometimes you have to wait. Sometimes they rush a little. But the work is always good and worth the money.
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June 2022 by Tarah
Although my nails usually come out pretty good, Don’t bother making an appointment, you will still be there for 2+ hours. Every time I make an appt with the owner she’s doing multiple peoples nails at once and is rushing.Services: Acrylic nails
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June 2022 by Katherinexo
I NEVER write negative reviews, but unfortunately after this experience I had to write one. I had gone here two weeks ago to get a fill and a polish and my nails came out great. Despite having an appointment and still waiting 45 minutes to be seen. This morning, I went in to get my hard gel and tips removed, and then to get a gel manicure on my natural nails, that had grown a great deal. The woman preceded to take a fake nail while my nails were dry and RIP the gel and tips off my nails. I said ouch and she gave me attitude. I just sat there and let her remove and noticed my nail was bleeding.... I pointed it out and just told her I only wanted to remove and not get gel anymore since my nails were all ripped up and one was bleeding. I hate complaining so I just paid the $15 removal fee and left since I knew nothing should go on them to avoid infection. I will not be returning. I then got an influx of messages from other people who had similar experiences here with them being rude, leaving them bleeding, and poor sanitation. Disappointed.... Left with ripped up and bleeding nails.Service: Manicures
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June 2022 by Katherine L.
I NEVER write negative reviews, but unfortunately after this experience I had to write one. I had gone here two weeks ago to get a fill and a polish and my nails came out great. Despite having an appointment and still waiting 45 minutes to be seen. This morning, I went in to get my hard gel and tips removed, and then to get a gel manicure on my natural nails, that had grown a great deal. The woman preceded to take a fake nail while my nails were dry and RIP the gel and tips off my nails. I said ouch and she gave me attitude. I just sat there and let her remove and noticed my nail was bleeding.... I pointed it out and just told her I only wanted to remove and not get gel anymore since my nails were all ripped up and one was bleeding. I hate complaining so I just paid the $15 removal fee and left since I knew nothing should go on them to avoid infection. I will not be returning. I then got an influx of messages from other people who had similar experiences here with them being rude, leaving them bleeding, and poor sanitation. Disappointed.... Left with ripped up and bleeding nails.
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June 2022 by The Ditzy Duo
“manager” was extremely rude and uncommunicative, and charged $15 for each design (one was a french tip) with out telling me first. My nails came out flat out horrible. But the lady who did the design had a good steady hand and the lines are straight.Services: Gel manicure
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May 2022 by Ariel Jennings
Always love how my nails come out here! Vivian is amazing. I’ve gone here so many times and absolutely love it every time! They do get very busy towards the end of the week. Appointments - don’t even bother, it’s easier to walk in.
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May 2022 by Constance McLellan
It's the best Salon in Torrington I know it is very busy on Fridays and Saturdays. You are definitely better off going during the week.