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January 2024 by Annie O'Rourke
My husband and I had a wonderful experience buying 2 woodstoves from here. Mike was incredibly helpful in explaining the different features of different stoves, answering all of our questions. He was willing and ready to answer additional questions for us after we got the stoves and really made it a good experience overall. We are so happy with our new woodstoves and even happier with our experience. Highly recommend this store.
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June 2023 by Sally Tino-Pirla
These are the good guys! Martin and his crew have always helped me with my pool issues. I won't go anywhere else again!
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May 2023 by Caitlin Scannell
We had a great experience setting up our hot tub. The technician was friendly, on time and clearly an expert. He went above and beyond to ensure our tub was in excellent condition for us to use. He clearly explained how to maintain it and offered additional support any time we needed it. Great company!
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March 2023 by T B.
Fantastic company! I hired them to fill my pool and they were great. Despite the unreliable contractor that plastered the pool, Martin arrived on time and was ready to go. He looked at the project a couple days prior and was easy to work with. Although the other company delayed the fill for 3.5 hours, Martins team finished the job with professionalism and integrity. Cant say enough about them. They are a definite hire for me!!!!
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March 2023 by Patrick Ryan
We bought a new house that had a hot tub, so we weren’t sure about many things being a first time Hot tub owner. We were treated so fairly by Martin and Mike who did a restart and deep clean, and set us up with all the products we needed to get enjoying the spa right away. They made it easy, we’re transparent about pricing the whole way along, and have since picked up and answered any follow up questions we have! Strongly recommended hiring these guys for your spa needs as well!
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March 2023 by Amanda Brannigan
From the moment we walked into the store, my fiancé and I felt like family.Martin is a wealth of knowledge and made sure we had the opportunity to make a very informed decision on which new pellet stove to go with and Mike was super helpful with a lot of tips and tricks (and our puppy’s new best friend!) The whole process was seamless.Delivery was super fast and I couldn’t have asked for a better team to tackle the install. Jeremey and Alex went above and beyond and did a phenomenal job. Every question was answered and they gave a great tutorial on how to operate and maintenance the stove.We can’t thank the Firehouse team enough. From start to finish it was one of the best experiences. With firefighters installing our stove we know we are not only going to be warm but also very safe and with kids in the home that is the greatest comfort!Thank you all again for your hard work and dedication. We are customers for life!!
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January 2023 by Jessica Taylor
The owner is extremely helpful and very reliable. We had so many questions for him and he is such a knowledgeable guy, he even gave me his cell number to call if we ever need help. Would recommend this company to anyone!
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January 2023 by Valerie Pinnette
Went in quickly for a new pair of fireplace gloves and was helped immediately and found what I needed in minutes.
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January 2023 by Ally Lyons
Mike from Firehouse Pool and water delivery was literally my savior for 3 months. The well to my house stopped working and it took over 3 months to get a new well drilled with water to my house. In that time Mike delivered water to my house almost weekly. He was extremely responsive and would fit us into his schedule if we ran out of water quicker than expected. Not only did he deliver water to us out in Falls Village, CT every week but he lent us two 550 gallon tanks to be able to store even more water. (we only had a 300 gallon tank which wouldn't last us very long) THANK YOU THANK YOU for your help Mike. We literally would not have had water for 3 months if it wasn't for you. Highly recommend these guys!
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January 2023 by Project 860
Firehouse Stoves & Spas is the true definition of how a business should be ran. Friendly, Responsive, Awesome Service always with a smile. The owner, Martin and his crew are very knowledgeable and super friendly. If you need anything regarding a Stove, Hot Tub, or Pool, or Water Deliver for your pool or spa. This is the place you want to go! Help support local businesses and shop local! You will NOT be disappointed!!
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January 2023 by Cathy Stahl
So I came in needing someone to help me with my pool, The Jets were not working and I am new pool owner so I did not know where to go. Every other pool place had no availability, firehouse Pools And Spas got me an appointment in only a weeks time. When they came out they knew exactly what to do and they had me up and running within 20 minutes. So very nice and friendly and he showed me some things how to take care of my pump. I am very grateful to this company because they were honest And came to my rescue. In fact the owner was there and he did not charge me because it was such an easy fix..
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January 2023 by Jen Jones
RUDE, EXTREMELY POOR CUSTOMER SERVICE! Never returned phone calls, can't answer questions! When you call and get someone on the phone it's the owner Martin's children who are running the store and they have no clue what they are doing! No show no call for appointments! Denying one of their technicians looked at our hot tub! The whole operation is a circus! I would not recommend them to anyone!
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January 2022 by Julius Pepperwood
The entire staff was knowledgeable, friendly and helpful. We 100% recommend them.
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January 2022 by Mark Robbins
Great place to buy a Hot tub. By far
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January 2022 by james bellino
Purchased a pellet insert and gas stove. Excellent service with stove I can only imagine the pool service. I definitely would recommend them and will get everything I need from them. I feel a spa coming soon from them
