H&R Block offers professional tax services that help clients with their tax needs and maximize refunds. Customers can choose to work with a tax professional in the local office or use the Digital Drop-Off service to send documents from home. The offices prioritize safety by deep cleaning, disinfecting, and practicing social distancing. Many clients appreciate the helpful and polite staff, with some praising specific employees for their friendly attitude and assistance. Clients have expressed confidence in the knowledgeable tax professionals who explain each step clearly, making the process easier to understand. The experience is consistently positive, with some customers noting significant savings and a high level of satisfaction over multiple years. Overall, H&R Block is seen as a reliable and professional choice for tax preparation, offering both in-office and remote options to suit different needs.
The team at the Torrington branch is outstanding. Everyone I have worked with is extremely thorough and kind. A special shout out to manager Chrissy Chase for the help getting my extension completed. A+ experience all around.
April 2026
Just wanted to thank the H&R for helping me with my income tax and special thanks to Chelsea Pierre for all her help I hope she's the one to help me next year It took less then half hr to do my taxes Thank you miss Pierre
March 2026
Chrissy and Sharon were absolutely phenomenal. Great branch. did a great job with my taxes
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee