Lowe's Home Improvement in Torrington, CT, is the go-to destination for all home improvement needs. Customers appreciate the wide selection of gardening supplies, appliances, paint colors, and patio furniture available at the store. Shoppers consistently report great experiences, noting the friendly and helpful staff who go above and beyond to assist with their projects. Employees like Al and Roy receive special mentions for their thoroughness and willingness to provide valuable advice. The store is recognized for having a better garden center compared to competitors and caters more to homeowners rather than just professional contractors. Customers have found the pricing to be similar to other home improvement stores but feel that the service at Lowe's is much friendlier. One customer shared a positive experience when ordering a washing machine online, highlighting the staff's compassion and teamwork during the loading process. Despite a previous frustrating experience, this visit demonstrated the staff's communication skills and dedication to customer care, making the extra travel time worth it. Overall, Lowe's in Torrington stands out for its commitment to excellent service and support for home improvement projects.
Shoutout to Desmond for assisting me with a chaotic late night dryer problem! He was very accommodating and patient and I would have walked out with the wrong part if he didn’t offer his help.
June 2026
Good place to get what you need people helpful 😊
May 2024
Want there to make a bunch of keys and got a bunch of keys made, mission successful.
