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February 2024 by N P
Love the location & new equipmentUPDATE 2024: Place has really gone downhill. DIRTY and DUSTY everywhere. Just look around, it definitely does not get cleaned well. From 5 stars to 2 stars. Manager comes late all the time and obviously does care. I complained before straight to him and nothing is done.
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February 2024 by kelly Quinn
My favorite of the facilities I have visited. The club is clean and there’s rarely a wait for machines. The staff are friendly and helpful.
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February 2024 by Molly
This is the best gym around. The staff is so friendly and treats you like family. I've been coming here for years now. Every time I go, there are employees walking around and cleaning. Dave, the manager, is awesome , he is so friendly, accommodating, and works so hard to make sure the gym is clean and well running. I couldn't recommend this location more. I've been to lots of gyms in the area, and planet fitness is by far the best deal. The community is so welcoming, and the staff works so hard at this location.
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February 2024 by Michael Vichiola
I was there for my usual workout, which was roughly around half an hour to an hour and I have to say that the facility was very well cleaned and I did notice that there were free weights for one to use Should that be something they want. I would definitely recommend.
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February 2024 by Noelle Chislum
Very great place and staff too!!!!
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January 2024 by Elaine
Friendly staff, clean facility and well-maintained equipment.
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December 2023 by Helga Cintia László
The staff are welcoming, the gym has great equipments and is always very clean! Highly recommend!
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December 2023 by The Perfect Present Co.
WHEN WANTING TO SUSPEND OR CANCEL MEMBERSHIP - YOU CANT JUST EMAIL OR PHONE THE COMPANY.YOU MUST SEND A CERTIFIED LETTER TO PLANET FITNESS WITH YOUR REQUEST. THIS IS A WASTE OF MONEY & TIME.MOREOVER PLANET FITNESS WILL NOT PRORATE YOUR MONTHLY PAYMENT AND WILL CHARGE THE ENTIRE MONTH IF YOU CANCEL 1 DAY AFTER THEIR BILLING CYCLE.COMMUNICATIONS WITH CORPORATE HQ, WHO MAKE THEIR POLICY, IS IMPOSSIBLE BECAUSE THEY PROVIDE NO ABILITY TO DO SO ON LINE.THIS IS VERY DISAPPOINTING AND NOT CUSTOMER FRIENDLY.
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December 2023 by C E
Friendly, attentive staff and not much crowding if you are able to go in the early afternoon. Clean facilities.
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October 2023 by Robert Gargliardo
Very clean. Great equipment. The Staff is great. All the way around a great experience.
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October 2023 by Nancy Flaherty
This gym is awesome. Everything is so clean. The manager, Dave, is great. He greets everyone by name. The hydro massage is the best.
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October 2023 by Jean Skwirz
Facility location is great for me, place is always clean and feels safe, associates are friendly and helpful, cost fits my budget because I’m retired on fixed income
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October 2023 by W S
Really, a coin for the massage chair? All the other centers scan your card.too bad the hours are limited too. Who is going to go anywhere in Waterbury after the sun goes down.
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October 2023 by William Frobel
The manager Dave keeps this gym unbelievably clean, machines in working order,and hot water in the showers, keep this man around,thank you Dave for all you do ‼️
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August 2023 by Bryan Ziegler
Apparent lack of leadership in this location. Always dirty , and broken equipment. Also , the second year of this free child daycare they offer pushed me away as the groups would hog entire sections of the gym. Hesitation to leave and join another nearby gym up the hill, but so grateful I did. Do yourself a favor and avoid this crumbling brand.