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July 2024 by Kevin D. Dooley
There’s at least a dozen folks waiting here that had scheduled appointment times that have come and gone. Meanwhile there’s a video playing touting that making an appointment will guarantee you are seen by a technician on time. So far, personally, I’ve been waiting for 55 minutes. Others have been waiting longer. I think a riot is about to break out here in the Torrington facility. My advice: go somewhere else.
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July 2024 by Gerry Wetjen
Friendly people
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June 2024 by Corinne Johnson
The specific facility which my appointment was scheduled for had me waiting 45 minutes. It seems that two phlebotomists went on lunch at the same time. However, the one remaining technician was excellent.
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June 2024 by Peter Wallace
Quick, relatively easy and friendly from reservation to completion
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May 2024 by viv p
The girl was wonderful, but My appointment was for 1020am and I didn't get in until 1100am
If people make an appointment than they should go in at the appointment time..I also wear oxygen and a medication Pump.Its not easy for me to wait!
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May 2024 by Johnnie Jasinski
The Phillipine female phlebotomist that was in room 1 on the morning of May 13 was rude, unprofessional, and lack every meaning of bedside manor, kindness, and decency, in other words she was below the standards of being a SNOT!!! I will never refer, recommend, or return to Quest Diagnostics at East Main Street Torrington, CT AGAIN!!! I'm appalled that Quest Diagnostics could employ such a cold hearted individual. SHAME ON YOU!!!
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May 2024 by Dale Picard
lady working with me was very nice and was probably the best person to draw blood. I have ever had.
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May 2024 by Mark Nedorostek
An amazing woman took my blood and finished before I knew she started! I'm not too fond of any needles.
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April 2024 by bill F
I like how easy the online check-in is
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February 2024 by muhammad danish
The lady looks like from china is very rude, very unprofessional behavior.
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January 2024 by Michael DJ MIKE Feliciano
The self checkin process is a joke. Not user-friendly. Long line because everyone is having trouble checking in. The first girl who tried to draw my blood couldn't after using both arms.I told her im on blood thinners, and she did even put a bandaid on me. Sent back into the waiting as im wiping blood in front of people that are waiting. The second lady was able to draw. Everytine i go to this place its a nightmare!
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November 2023 by Judy Fox
I had an appointment for 9:30 AM. At 10:30 AM I still hadn't been called. They erased my name from the list and skipped over me. The entire packed waiting room verified that no one had called me. They finally got me on after I complained. I wasn't through until almost 11:00 AM.I DO NOT RECOMMEND THIS LOCATION. GO ANYWHERE ELSE, BUT DON'T GO HERE. YOUR APPOINTMENT AND CHECK IN MEANS NOTHING. TERRIBLE!!!!!
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October 2023 by Jacqueline Lapotosky
I was one minute late to checking in and my appointment was cancelled. Yet, the next day I sat for 20 minutes waiting to get in for my appointment. Really!!
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September 2023 by Ray Esbjerg
What a dump
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August 2023 by Connie Boje
State of the art remodel to a location that was more visible but now is tucked away next to Big Lots so they barely moved. You have to look close to see they are still there. Be sure to make an online appointment so you don't have to wait.
