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July 2023 by Keith Zwart
Great guys, candid, reasonable, but usually booked up and busy.
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January 2023 by Elizabeth Ward
Excellent service. Honest and friendly.
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December 2022 by Lisa Owens-Hicks
I go to Ray’s Service for everything on my Honda Pilot. The first time I went, I asked Jay to pretend that I am a family member (aunt or older sister) because I needed someone I could trust. I don’t have time, brain space, or energy to research vehicle maintenance requirements. The quality of work is top notch and the prices are extremely fair. If there’s something $big$ to be done, Jay will find the best prices for parts and even coordinates timing to help spread out the charges so I’m not ‘smacked’ in the face with a huge cost. Jay also NEVER tacks on ‘extras’ like dealers and chains do. (“So sorry, Miss, but your INSIDE cabin air filter is covered in leaves and pine needles, it needs to be replaced.”) I trust Jay implicitly with my vehicle, and therefore, my safety!Services: Wiper blade installation
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November 2021 by Lisa Ackerman
Friendly and awesome service
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June 2021 by Kimii Fenrir
After a bad experience at a different auto shop, my neighbor who has helped me with my car before recommended I take my car to Ray's Service, and I'm very glad I did. I've had absolutely no issues while taking my car there, they're always very polite and professional and most importantly they do their jobs well, while also not charging nearly as much as other garages I've been to. They're always knowledgeable when diagnosing and will give a full run down of all the options to fix any issues with great detail. I'm very impressed with them and very happy with the service I've received anytime I bring my car to them, as well as the costs of said services.Service: General repairs & maintenance
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March 2021 by Rodriguez
first time there and they have the best customer service There upfront with what your car needs and what it doesn't need unlike other garages they will tell you anything about what your car needs so you can spend more money on parts that your car doesn't need this place is different so yes definitely 5 star for this place keep up the good work
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March 2021 by Edward Hass
Great personalized service!
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January 2021 by Scott Arigoni
Best Family Run Auto Repair Service in Torrington!
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August 2020 by Gary Graziani
Hands down the best around anywhere!!! Anybody that knows me knows how I am with my vehicles.. Been going there for years... Never had to go back for anything!! Always done right the first time.. Totally honest and fair priced! Only place I trust with my vehicles... They have proven themselves over and over again. You won't find better or more honest and they will never try to sell you anything you don't need.... Just look at the full parking lot anytime you go by... That should speak for itself and they don't even advertise.
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June 2020 by Heather Honor
Ray's service was fantastic! They were quick, reasonably priced, and super helpful! They were honest about what needed to be done and I am very happy with my car. I am so happy to have found such an amazing mechanic here in CT. They are very trustworthy.
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May 2020 by Tyler Pratt
These guys do the best work in town. They will give your car an actual thorough evaluation and do what needs to be done. Professionals through and true.
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February 2020 by Gary MacDonald
Awesome service at an awesome price
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June 2019 by Ronald Grochowski
Customer service is the best
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April 2019 by Jeffrey A.
I have done business with this company on several occasions. They are professional, courteous, friendly and honest. Just call and set an appointment. They continue to EARN my business by doing it right the first time! This is my go to place for repairs!
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March 2019 by Dan Blakeslee
Ray's was recommended to me by a co-worker and my first experience was great ! they staff is very professional, there quality of work is perfect , and there prices are very reasonable. I highly recommend Ray's Auto !
