Went in for a LOF and repair of a non-functioning Tire monitor They charged me for the repair, but did not do it, when it was brought to their attention they attamed numerous times to get it to work, never fixing the problem. They did refund the bulk of the repair bill.
August 2023
My car was in the dealership for one month, during that time I never recieved one call about its repair status. Every time I called I recieved the same coined response, "we were just about to call you", this includes when it was fixed and ready to be picked up. Very poor customer service skills.
May 2023
Very nice people to work with. Jeremy to time to walk us thru the purchase documents and reviewed with me all the little changes between the Ram I was trading in and the new one.
A trusted source for all your automotive needs...Sullivan Auto has 9 great brands, tons of Certified Pre-Owned cars, trucks and SUV's. Plus, a well respected service department and collision repair center to keep you car or truck in great shape. You can trust Sullivan Automotive...in Avon and Torrington.
