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March 2025 by Gavin Lancor
Nothing ever arrives on time. Ever. Sometimes it says one day and then ends up a week later. To have one job and mess up constantly is despicable.
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July 2024 by mike mastriani
Please use any other method of shipping. Who would have guessed for profit companies have more incentive to deliver your packages than the US government.
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July 2024 by Luz Castillo
Very good service, very friendly, excellent ?
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April 2024 by Christina Guadalupe Cruz
I wanted to give a shout out to the Torrington post office for helping me to redirect my package so I could pick it up. I recently moved and they have assisted me with a few issues related to changing my address, always with kindness. Thanks specifically to Dave for your amazing customer service and for making sure everything worked out! I appreciate being able to call and talk to you an actual person who gives me direct assistance! We know you are busy and work hard! This teacher definitely appreciates your help!
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December 2023 by Tracy Pendergast
Always quick and efficient service. Never an issue.
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November 2023 by Soggy Pancake
Can’t even do the simplest of tasks. They take 0 accountability when the issue is clearly their fault. I set up a package to be picked up in store…they gave it to my carrier for redelivery. The heavyset guy who just lingers around in the background and does absolutely nothing gave me an attitude and he didn’t like it when I gave him one back. These people are great examples of government employees.
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November 2023 by Ccc Ggg
Can’t even do the simplest of tasks. They take 0 accountability when the issue is clearly their fault. I set up a package to be picked up in store…they gave it to my carrier for redelivery. The heavyset guy who just lingers around in the background and does absolutely nothing gave me an attitude and he didn’t like it when I gave him one back. These people are great examples of government employees.
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June 2023 by Joe C.
I received an envelope that was completely torn and the contents were gone I contacted the supervisor from the post office he said it was not like that when it was delivered what a lie
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June 2023 by Joe Sullivan
Incompetent management and staff. Ive had to deal with multiple packages lost and returned to sender because when my normal carrier is off the floaters(subs) can't do their job. Management does not call to resolve or appoligize the situation. Even after multiple calls and attempts to go to the post office, all supervisors and the post master are never available.
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May 2023 by James Taylor
Employees were extremely nice and helped me tape up my box and get it sent off in a timely manner. Thank you for your help. Nice helpful people.
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April 2023 by Richard Pickman
They lose most the mail.they get that's supposed to be delivered. I don't get most of my mail. They have no idea where my tax return check is and they do not provide informed mail delivery. I am going to be contacting the federal postal service about this location today and reporting their complete incompetence.
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March 2023 by Crystal Eyler
Was expecting a parcel to be delivered and I got a notification "cannot deliver couldn't access" I'm sitting there saying what you can't climb 3stairs? So I go to the post office and ask 3hours later and they told me "the trucks haven't come back yet" then I asked "can you look at the tracking number?" The people were too lazy to type in a tracking number take my name or even walk up 3stairs to deliver
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March 2023 by Vanesher Thorpe
It was great nice working people in there I love it
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January 2023 by Tricia B.
I have several demands for the Torrington post office going forward. First, I want pictures of how it used to look, because it must have been fancy. The public post office is made up of three rooms - lobby in the middle, retail shop on the right, and post office boxes on the left. There are these heavy duty wooden tables by the post office boxes who must have been used on both sides at one point (they're now pushed against the wall). The airplane-like windows must have looked so modern at one point. There are also other doors. Did they used to go somewhere? Was a small cafe attached on the left side of the building, explaining what looks like a separate entrance? Did the walls once hold more art? To my second demand, I want information about the current art. What is up now looks like pieces (imagined) of local boy who tried really hard to do good, John Brown. They're really interesting, and deserve a plaque with more information!As the post office actually is though - the drive up mailbox is a winter godsend, but has a fun tight corner to get to the drop slot. Prepare to lean. Parking is always available, and the retail shop has more postal purchasing opportunities than anywhere else I've seen since 2005. No late hours, but if you need stamps or shipping material they'll have it here!
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September 2022 by Me Me
The staff here is very rude and unprofessional.
