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March 2024 by José N.
I went in for an oil change and I got an oil change and a show in and out fast and outstanding customer service this guys are awesome I won't go anywhere else
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February 2024 by Lee Anna
Very bad service attitude,
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January 2024 by CHRISTINA STAVRAKIS
Danbury Valvoline is on point. Do not go to Torrington. They are not thorough. They check off there check list , but do not actually check it. Team Danbury all the Torrington should get 0 stars
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January 2024 by Robert Hyatt
Great location
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January 2024 by Britney Williams
I've never had anything but great service here. They are great with the cats and even better with people, I really love this place and recommend it to anyone
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December 2023 by Kristen Gagnon
Valvoline in Torrington Ct did not have the oil needed for our car and made us go to get the oil from auto part store. Explained we would be right back and once we got back said we’d have to wait in line again. Spoke with the manager explained the situation and he was extremely rude. First of all Valvoline is an oil changing facility they should have oil!!! Second of all when they say come back it’ll be quick they don’t mean it, now you’ve gotta wait in line again for another hour! Then they look at you like you’re stupid because you’re a woman. One man was extremely friendly and agreed that we should not have to wait in line. I would not recommend the Valvoline.
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November 2023 by Kristine Rizzo
Staff was super friendly, the assistant manager was awesome and took the extra time to explain things to me (and he said ho to my dog which was so cute)! They did a great job and I loved that my dog and I were able to stay in the car while they did it.
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November 2023 by Kristy Puffer
Fast, quality work. I like that they check other fluids, lights, etc. Very thorough for a drive through!
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October 2023 by kayla handberry
Do not go here!!! I have been going here regularly for all my routine oil changes and they are known for there great service and reliable customer care but with the recent events I can tell you, they are not qualified to work on your vehicles and will not take ownership for any of there mistakes. On October 4th I went in to get my routine oil change and after has been straight madness. They put my air filter in my vehicle backwards which caused debris throughout my vehicle ultimately breaking my sensor making my car completely inoperable. I brought it to get serviced at my Nissan dealership and they made it clear that it was a technician error which resulted in my car malfunctioning. I thought this would be a simple fix since the only place I service my car is vavoline, I contacted them, and they bs their way to saying they will not cover any repairs. So if you want to take your car to a place that doesn’t even take the time to correctly put an air filter in your car come here. If you are like me and don’t know much about cars and make decisions on reviews I hope you take mine serious because they do not care about their customers or our vehicles!!!Service: Oil change
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October 2023 by Jamie Donovan
Great teamwork! Very professional. They know what they're doing.
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October 2023 by Amanda
I had a great experience at this Valvoline. They were professional, friendly, and quick. My dad is a mechanic, and so I learned some things from him, including when people might be trying to sell me unnecessary services. I didn't get the impression they were trying to upsell me or lie to me about the condition of my vehicle, which I appreciate. Definitely will be backServices: Tires
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September 2023 by Its Me
They did a great job quickly. Only issue was the new guy slammed my hood four times before I got out of the car and showed him how to gently close it. Seriously. I almost got upset that he obviously was new and didn’t ask. He just kept slamming.
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September 2023 by Caroline Percopo
Great service all around. Friendly staff they update you throughout the whole visit. Offer things that may be needed.Very fast
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September 2023 by Meek Cuff
This Valvoline experience was decent. At this location I stayed in the vehicle as the service was performed. I was given my options and associated costs clearly and received great service. I recommend this location.
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September 2023 by benjamin morgan
These guys rock, brought my fathers vehicle in to get serviced and we were both surprised at how painless it was and how professional they were. They checked everything over and had us out in no time while walking us through everything every step of the way
