Walgreens, a well-stocked pharmacy and personal care store, has received mixed reviews from customers. The store is praised for its wide range of products, friendly staff, and prompt service, especially in the pharmacy. However, some customers have experienced issues with the pharmacy, including staffing shortages, early closures, and difficulties obtaining their medications. Despite these challenges, the store is generally well-organized, with a range of additional services like photo development and an ATM. While the store has faced high demand for COVID-19 test kits, it has opted to ration the product rather than increasing the price. Overall, Walgreens provides a comprehensive shopping experience, though the pharmacy's performance has been a source of frustration for some customers.
We had to switch from Walgreens to CVS because Walgreens kept getting our insurance wrong. That became too frustrating to keep dealing with, especially for something that should be handled correctly.
August 2025
I always have e pleasant experience shopping at this location at 28 Elm Street, Torrington, CT. The staff is always nice and helpful. This is a very clean store and the location is perfect for me.
July 2025
Tristan and the staff at this store are always great to interact with. They go above and beyond!
