-
July 2024 by edgar torres
Shameen thought I was stupid, went in for upgrade to my watch, he did everything but upgrade my watch, started a new line fraudulently, put all kinds of stuff/fees on it. Long story short, I got $50 bill credit on the next 3 bills, thanks Shameen your mistake saved me some money.
-
June 2024 by Jason Wilson
After years of being an AT&T customer, I will be switching. After being promised an $800 trade in credit by Joseph Pollard, I received $20 weeks after my old phone was turned in and long gone.
Bait and switch?... corporate AT&T gave me $100 for my troubles, but advised me to deal with local store for more.
The managers say they will look into it, but never get back to you. AT&T has everything on record, but will not stand behind their word, even if it was their mistake.
-
June 2024 by Jose S. Martinez
The team in that store is out of this world!
Super friendly and respectful people!
10/10 Manager’s too!
-
May 2024 by John Bratton
The best customer service ever.
-
March 2024 by Justine V
I needed an upgrade and the representative who helped me was very knowledgeable and professional. His name is Chad, he went above and beyond and answered all my questions and treated me with respect.
-
February 2024 by Kimberly Rucker
Horrible customer service
-
February 2024 by Christopher L Walker
After "firing" T Mobile as my carrier because of their poor customer service and lack of cohesiveness as to the knowledge of their own services, I literally walked across the floor in the shopping mall to AT&T which directly faces T Mobile and got exactly what I wanted. Walter Geyer who works in the Trumbull Connecticut store handled exactly what I needed and more. A good conversationalist and answered all my questions and explained everything to me. His partner Tevin was also a tremendous help too. These young men deserve whatever higher positions in the company you can offer them if they desire them.
-
February 2024 by Raymond James
Great service
-
January 2024 by Cynthia S
My friends and I received great service from Chase Gyer. Absolutely professional and knowledgeable. He’s definitely a great salesman. He was very kind and we didn’t feel like a bother or rushed. Highly recommended
-
January 2024 by Bianca Fountain
I was helped and greeted as soon as I entered the store. I was there for less than 10 mins and my reason for my visit was accomplished
-
January 2024 by Dalma Abreu
Great team ! Great customer service it's always a vibe there .
-
November 2023 by Gabby Gaudino
Efron, Mercedes and Tony were so pleasant to speak with. Will definitely be doing business down at the AT&T in Trumbull mall from now on!
-
November 2023 by Hazel Marjilee
Chase was amazing and authentic! Educated me and made my purchase as easy as can be!
-
November 2023 by gãmër kïd4life
chase at the store i. the trumbull mall was amazing he went above and beyond to help me
-
September 2023 by Cheryl Salazar
I would like to thank Tony from trumbull store for being so efficient and consistent with my concern about my trafe in . He was so professional and kind i really want to give a great shout out to AT@T for having a working tram member representing this company. I jave been with AY&T for 27 years and not foing anywhere!!!! Gonto yhe trumbull store all workers there great!
