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November 2023 by Dustin L.
Wasted gas on 8 different occasions to make deposits after hours through the atm should have learned my lesson by now their machine is either out of service or not taking deposits.. don't waste your time with this location
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July 2021 by Theresa K.
The branch is temporarily closed although they never notified customers. They temporarily closed several other local branches and the few that are open closed drive throughs. Very unprofessional and inconvenient
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September 2019 by Eileen K.
Horrible service at this location. Went inside, two tellers working. One was having a lengthy conversation with a customer about their hair (it's the same teller pictured in the previous review that ignored the customer st the drive through). The other teller was sitting with her head down doing nothing, while I waited to be helped. Finally, the teller doing nothing looked up, said "I have to go do something else, then I'll come back and help you. I said I'm in a hurry, she kept going. The other teller continued to tell the customer how frizzy her hair was because of the humidity. They weren't conducting business. This is par for the course every time I go there. There is very little parking in front of this bank, yet I repeatedly see staff leaving their own cars there all day. Even noticed a teller drive across the street to Brueggers, and parked in the fire lane.
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August 2019 by LM P.
One day it was raining outside and there was no nearby parking, I drove through the drive-through teller to use my ATM card, I was told by the teller I couldn't used to drive up with my ATM I had to go to the walk up ATM. By the way there were no other cars in the drive up teller line Adding to this review...have my dog in the car and it's a hot day...again shames for using the drive up window. Time to switch banks! BTW, here she is, ignoring me for the loooongest time, no one else in the place, I finally had to ask her to help me, she shamed me for using the drive through, took my withdrawal slip, and went back to her computer....didn't process it until another bank employee came out and came to the window....NO ONE ELSE WAITING INSIDE. A line of cars behind me outside.
