Macy's is an iconic department store offering a first class selection of top fashion brands, shoes, clothing, housewares, gifts, and furniture. Reviews highlight that employees are friendly, helpful, accommodating, and welcoming, providing amazing and excellent customer service. Associates are noted for being knowledgeable, helping customers find items like dresses, shoes, and suits at good prices. The store is described as a 10/10 place to shop, with managers who truly care about the customer shopping experience. Some feedback suggests a desire for more clothing selection and visual presentation improvements.
I was having a hard time finding something and the store manager Darrell, noticed and approached me to see if he could assist. Had he not come over to help, I might have walked out without finding two great pairs of jeans and a classic leather jacket. The attention to costumer needs is high level and appreciated!
March 2026
Love this location. Only beauty and skin care store they have in Bridgeport. I am so disappointed that they closed down Ulta and Sephoras. That was a low blow! What else are they going to close, it's so unfair that Bridgeport/Trumbull have no food businesses to turn too for care and clothing. Feel discriminated.
March 2026
Great shopping experience for clothing, home furnishings and gifts.
