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July 2024 by Maggie
This place is terrible, and the woman’s working over there Very rude … and Every time They have the sign say the computer is down .. I wish I can give them zero star
if I can, this is the worst Quest entire this country .
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June 2024 by Theresa Diaz
I used my phone to check in. I didn't even sit before they called my name. Excellent service. Test results were in my chart the next day. Wonderful
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June 2024 by Geraldine Marrocco
very well organized and on time. phlebotomist was wonderful, efficient, friendly and professional. they work very hard. a wonderful team on Technology Drive in Trumbull! give them a raise!
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May 2024 by Jessica Pfalzgraf
excellent experience; timely, efficient, excellent skill level
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May 2024 by Lou L
Five star rating for sure!
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April 2024 by Lloyd Matey
Made an appointment for myself and my wife. Both were confirmed. When we got to quest my wife's appointment wasn't listed. Second time this has happened.
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April 2024 by George Alberto
Excellant service, technician was very friendly.
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February 2024 by Doris Torok
Can’t get a real person to speak to and automated service does not understand my code even though I repeated it many many times the way it was asked to be given Very frustrating you should hire people to speak with. Because of all this, I have not successfully canceled my appointment today.
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February 2024 by Savauge Blends
I went there two time and each time I was told that they do not take walk ins . I replied that is says the opposite on the website. And I asked her since when? She replied ,"three years ago. "I have been going to this Quest location for years and I have NEVER encountered such rudeness. I was there an 1.5 hrs prior to closing and there was only one patient in the lobby. FYI I went directly after my Dr 's appointment .Because of my schedule it's difficult to set an appointment times. She was LOUD,RUDE AND TOTALLY UNPROFESSIONAL. Thankfully,her co worker was very gracious and apologized for her coworkers 's actions.
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October 2023 by Michael S.
The women who was working this morning was very rude to people waiting in the waiting room. After she called me in a women in the waiting room asked a question and the technician just shut the door on her and walked away. When she took me in to the office she was slamming everything and noticeable upset about something. She hurt my arm so bad that I have a huge bruise after my golf ball sized bump went away. I did nothing to this women to deserve this. I was kind and very polite to her.
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September 2023 by Elizabeth correa
Today is sept 12 2023 I sign up at 7:15am according to the board the next appointment r would be at 8:10 but when I ask the girl she said I can be here all day but they didn’t have an appointment until 8:10 am so that wait list it’s not accurate therefore I think the stand by should give you a better measured time plus the woman was very rude when I ask her and she said you can be here all day !That’s not customer service will not use your service again
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September 2023 by Kristen Sylvester
I just had my 3 hour glucose test at this location and I can't say enough wonderful things about my phlebotomist, Tameka. She was kind, helpful, and radiated positivity. For anyone who has had to take this test it absolutely sucks and Tameka made it as painless as possible.
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September 2023 by Linda B.
Quest used to be convenient, especially with a busy work schedule like mine and now appointments have to be made in advance and go slower than ever. It really went down hill this past year, even during and after Covid it was still really convenient to get any kind of labs done.
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September 2023 by Kristen M.
I just had my 3 hour glucose test at this location and I can't say enough wonderful things about my phlebotomist, Tameka. She was kind, helpful, and radiated positivity. For anyone who has had to take this test it absolutely sucks and Tameka made it as painless as possible.
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July 2023 by Joe Szymanski
Service is most improved, I was able to check in on my cell phone in the parking lot and l was in and out within ten minutes it was that easy.
