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June 2023 by Victoria C.
I had an amazing experience with ACT Audio. I had blown a speaker and was also considering having a sub installed. Steve was super helpful and walked me through a variety of options, providing suggestions to make things more cost effective. Had everything installed about a week later. Steve and the other staff members kept me updated throughout the process, which was pretty quick. The waiting room was nice as well. This is a great business and it's clear that they truly care about their clients. Should I need any other upgrades in the future, I'll definitely be back!
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June 2023 by Orlik Forde
Act Audio installed a ham/cb radio and antenna on my 2019 Honda CRV. Though they’re an audio installer and not a truck cb radio shop, the manager to my surprise accepted the job.Ethan my tech installed the hole thru roof antenna mount and a 4 gauge wire thru the firewall to the battery for my linear amplifier.An outstanding install and my first confirmed transmission was from West Virginia about 700 miles from Vernon , Connecticut. Thanks for making my birthday present to myself come to reality.My man Steve and Easy E. Thanks again.
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May 2023 by Paul Tappenden
Last year, I had a new radio installed here on my Electraglide. Worked awesome.However, recently I started having some issues. I called and their response was "Bring it in, well take a look".It was diagnosed as manufacturer equipment failure, not anything related to installation.Without hesitation, they replaced my radio with a new one, and will be dealing with the manufacturer themselves.These guys, stand by their work, and products.First rate customer service.
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March 2023 by Bauhaus Construction
Had several audio,alarm and lately a camera system installed over the years.Very knowledgeable, professional and responsive. Answering all questions and concerns you might have.Nice showroom and a waiting area with tv coffee and wifi.Highly recommend James, Steve and crew.
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February 2023 by K Ca
This is a great place to get professional work done. I had a short in my car that was killing the battery. These guys hook me up and fixed it very quickly. Very pleased with their service. Also a great place for a remote starter backup camera or stereo. Give them a call you will be happy you did
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January 2023 by George Soroka
Had an Apple Car Play radio installed in an older vehicle with older technology. Steve and team were great to work with from the initial visit to completion of installation. They asked really good questions about the features we were looking for to make sure it was the right product. They were prompt and transparent about additional work that was needed that was not in the original estimate but discovered after doing more research on the new radio's compatibility with existing speakers. Most importantly, they did a fantastic job with the installation! Extremely happy with all aspects of my experience with ACT! Would highly recommend to anyone!
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December 2022 by Bree Ferber
James and the whole ACT Audio crew were great - welcoming, friendly, and professional. The whole process for the install of my remote start and seat heater was wonderful! James taught me how to use it and gave great advice for leaving my heating on half windshield/half lower vents to protect my windshield, plus the switch for the seat heater doesn't look out of place - like i bought it from the manufacturer that way. 10/10 would recommend!
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December 2022 by Debra Jean
ACT Audio is not a disappointment, from the minute I walked into the store Steve was assisting and very knowledgeable of the products not only in his store but knowledge of the process of time, products to fix/correct and produce a complete stero for my vehicle. Prices are lower than your estimate from the dealership! I was totally impressed with the quality of care the guys installing my new Kenwood monitor with receiver. It looks original to the car! I will also take advantage of the Detail package to have my entire vehicle cleaned. This store has so much to offer for your vehicle. Prices are affordable and quality of work is a 10+ in my wallet.
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December 2022 by Mike M.
Bad Attitude Stopped in as I was having issues with my Speakers. Talked to Steve and he acted like a knew it. I asked him if he wanted to listen to it"I will but i know already what is wrong!"He said But he went out anyways. He told me it might be my amp was going. We went back into the store. When i went back out to leave, he had left my passenger door wide open. I left a $30 Deposit After I left my audio started working again. I was glad because he mentioned a lady who left there and fell in the parking lot His words disturbed me. "Lady learn to walk!" For someone like me who recently had knee surgery, I was not pleased with that He just rubbed me the wrong way I called a couple of days later and wanted to cancel. I got their voicemail and was told "We are busy with other customers, please leave a message." So I told him I was canceling my appointment. When I was prompted i pressed the correct button to leave my message and it was confirmed called me 5 minutes before my canceled appointment time. I mentioed that Ieft him a VM "Oh, I never heard it"! Steve said. So why have VM if you don't listen to it? Also if you walk on the sidewalk to go into the store. The walk has many big dips and it is full of potholes. Adding this so someone doesn't get hurt
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October 2022 by Dexter Cordeira
THIS IS THE SPOT!!! Years ago I came to act audio to upgrade my cars audio and the amount of knowledge and professionalism I got from these guys was outstanding. I learned so much and also left with my car sounding AMAZING! but this time around I unfortunately had someone break into my car and stole my external battery from sound system and it left my car completely dead. I brought it over to them and Steve helped me out in every step of the process of getting it back up and running and made me feel like i was in great hands. The work was flawless as always and once again i left with more knowledge about car audio. Thank you Steve, Ethan and all the act audio family!
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October 2022 by William L.
Slow and always additional costs. I paid $310 when quoted $100. Go somewhere, anywhere else. Also quoted 1hr install. Took 3 hrs.
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September 2022 by Meredith Liska
Customer service is top notch with these guys. Communication from initial quote to finalization of service was outstanding. We just keep going back for more work on our 22 Subaru Legacy and 21R Polaris Slingshot. We come up with crazy ideas and they figure out a way to make them work! Would highly recommend!
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August 2022 by Meredith Liska
We went to ACT to improve the sound quality in our 21 Polaris Slingshot, and they delivered! Customer service was awesome, very good communication throughout the install process. Super happy with the results and highly recommend them!
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August 2022 by Big Bo Hatch
I must say, this company is awesome!!! They did a phenomenal job on my car and it looks totally different (in a good way, of course) from when I first brought it to the shop. Steve kept in CONSTANT contact with me and provided instant updates throughout the process. I HIGHLY recommend this company for all of your vehicle installations and upgrades. If they can't do the work, then Steve was very upfront, transparent and honest about the situation. ACT Audio will be my g to for all of my vehicle needs. Check them out, you will not be disappointed. Oh Yeaahh!!
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August 2022 by Nicholas Miller (Black Llama)
Steve at ACT is the man. Having some audio work done on my teens car and ACT was the place to be. They were great about pricing, options, and most importantly - flexibility. I will absolutely be doing business with them again.