Firestone Complete Auto Care in Vernon Rockville is a reliable and honest auto shop. Customers report the team is friendly, helpful, and gets straight to the point without giving people the run-around. The staff is described as absolute life savers who are 100% honest and genuine. They communicate everything clearly, explaining service needs in a way that is easy to understand so customers can make educated decisions. The service is exceptional, with quick installations and perfect alignments noted. Many emphasize that the shop does not try to sell unnecessary services, building significant trust. This trustworthy communication and honest approach have made it a highly recommended place, with some customers stating it is the best mechanic they have encountered after years of looking and that they would drive a long distance to return. The business provides solutions for every make and model, from tires to maintenance and repairs.
I feel confident that my car will be repaired correctly and as soon as possible, so I wait in the repair waiting area. I always drive home satisfied with my car’s performance, thank you Firestone employees!
June 2024
Daniel and Steve are absolute life savers.100% honest 100% genuine.Told me what i need to get done and Helped me to the Best of their abilities. Nobody does it like them
June 2024
I’ve dealt w them several time and they have been honest w me about my car service needs. They explained everything to me.
