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February 2024 by Ashley Kaminski
I never thought getting my tires rotated could be such an enjoyable experience! Super friendly, diverse team, walk in/quick appts (even for Teslas!)... will definitely be going back for future services. Shout out to Katie, Anthony & Amanda for A+ customer service
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February 2024 by Sgordon 1987
I have been going to Goodyear for years, however needed to share a recent example of the amazing service Tony and his team provided me this holiday season.My son was home from college with a car that needed attention. Given the busy week that included Thanksgiving, I was concerned it would be done in time. a million and ten things still to do, I still needed to get the emissions updated etc. Tony assured me they would get it taken care of.As promised it was done in plenty of time with emissions testing DONE and as always, I am comfortable with knowing that what is being suggested for the car is what is needed and that there is no push for unnecessary services.A great team and a trusted environment to have all your car maintenance needs taken care of. Highly recommend!
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December 2023 by Robert Peterson
I always have a wonderful experience at this location. Tony, the manager, always takes excellent care of my and me. Fair and honest.
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November 2023 by Denise Riley
Great Service. I had a nail in my tire and needed quick service because I was heading to Vermont for Thanksgiving. Roxher took my car right in, fixed the issue, and I was on my way. Thank you.
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November 2023 by Denise R.
I had a nail in my tire this week and was heading to Vermont for Thanksgiving Roxher took my car right in, fixed the tire, and had me on my way in no time Thank you Roxher
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November 2023 by Rebecca
ZERO STARS - Awful experience. I waited an hour and a half to be told they can not patch my tire and instead needed to purchase all new tires. They then backed that statement up to needing to only replace one tire. However, the nail was directly in the middle (not on the side) and a different auto service put on a patch with no issues. I am a young women and they tried to take advantage of me being desperate and my lack of knowledge. I felt exploited as they tried to have me spend over $1,000 on all new tires. Will not be going back.
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November 2023 by Nathan Vault
Amazing staff helped me in a pinch on the fly so I could get back to New Jersey. Katie at the desk and the techs all made sure I felt like I was in the loop and felt taken care of. Would definitely recommend it.
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October 2023 by Addie Lou
Wish I could give a 0 star. My husband walked in after dropping his car off the night before to replace his tire. Tony, the manager, made unnecessary repairs to the car that did not get approved by either me nor my husband. Tony proceeded to laugh at my husband after only offering him a $10 discount for work THAT WASN'T AUTHORIZED.Tony very obviously lied to his staff about these repairs as they were made unaware they weren't supposed to be done.Tony also made a comment about my husband's car saying to "junk it"Never coming back and advise others to beware of these scammers.Update: Check engine light is on now when it wasn't before.
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October 2023 by Lorry Garell
My car was showing low tire pressure. I stopped to have it checked. I didn't have to wait at all, and a young man checked and filled all my tires. Took less than 5 minutes. You can't get this service anywhere! Kudos to Goodyear!!
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August 2023 by Phillip M.
Christine did a phenomenal job, she explained everything and was very courteous. Cause of her excellent customer service I will continue get my auto service in this location.
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August 2023 by Rob F.
The team there was the best. They were efficient and took care of me when I was bind. Great service and happy with the turnaround.
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August 2023 by Kathryn Dolan
Everyone at the Vernon Goodyear is absolutely amazing… They go above and beyond, are always willing to help… And all show great expertise. Highly recommend.
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May 2023 by Alex
Stopped in on a Sunday to get some tires mounted and balanced. They got me in quickly and got the work done efficiently. The techs did a nice job and took care of my car the way I would. Highly recommended.
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May 2023 by Elizabeth Rand
Amazingly helpful kind staff - we had a plastic splash guard partly detached from the bottom of our car and 250 miles to go… they got our car up on the lift and figured out how to get it off so that we could get home. I will be a loyal Goodyear user now forever!
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May 2023 by Romario Roper
So first time going here… I don’t know a thing about cars and I always get so anxious walking in and talking about cars. TONY !! The manager made me feel so comfortable and at ease. His personality is very inviting and he took the time to explain anything I didn’t understand. My car has been doing well since I’ve been there. Will be going back here only definitely better than the place I was going to.
