Kaplan Cycles is a highly recommended business known for its excellent customer service and straightforward pricing. Customers appreciate the friendly and knowledgeable staff, especially JR and Ken Jr., who go above and beyond to ensure a smooth buying experience. Whether purchasing motorcycles, e-bikes, or dirt bikes, customers value the attentive communication, quick responses, and willingness to address any issues promptly. The dealership offers a variety of brands, including Stark Varg, Buell, Husqvarna, Gas Gas, and Honda, with competitive pricing and a good reputation for quality. Many customers have traveled long distances, including from New Hampshire and Virginia, and find the service worth the trip. They also praise the professionalism and accommodating nature of the staff, such as storing bikes, inspecting vehicles before pickup, and providing updates throughout the process. Overall, Kaplan Cycles is seen as a stand-up dealership with knowledgeable staff who genuinely care about their customers, making it a top choice for buying motorcycles, e-bikes, and dirt bikes.
JR is the man! I ordered my stark varg ex from him. They gave it to me for MSRP, no added BS pricing like other dealership charge. There was a small accident that happened during transit but JR took care of me without any hesitation. What an incredible company to buy from. I highly recommend ordering your stark varg from... read full comment
June 2025
If you’re going to buy any Buell go through Ken Jr. Great communication, got me exactly what I wanted, and Kaplan exhaust is sick. Thanks Ken Jr, no wonder you guys are the nations #1 Buell dealership. Would def do business again.
April 2025
Ken Jr. assisted myself, as well as my sister and brother with the purchase of e-bikes. He was friendly, knowledgeable, and when I needed to reach out a week later with an issue concerning the battery, he was quick to respond and resolved the issue immediately.
