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March 2024 by Mike Bailey
Thumbs up to Alberto for his professionalism, product knowledge and for his suggestions in making sure I'd be happy with my selection. He walked me through the entire process and I'm sure I'll be pleased when my new glasses arrive. Let the 10 day countdown begin! :)Picked up my new glasses today and added a few photos.
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March 2024 by Jared Buchanan
Renee the licensed optician was awesome!! Fastly repaired my damaged glasses that were missing a screw as well as helped solve the problem for another pair of glasses where the frame was becoming bent due to heat. Professional, polite, and was a pleasure meeting her!!!
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March 2024 by Penny Rorrio
Good service
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March 2024 by Shawn Bui
Sales team was nice and provided enough space for me to browse around and not feel pressured into buying if I didn’t see what I wanted. After selecting my frames I was given multiple options and quotes for it all within a matter of seconds. Very easy shopping experience
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February 2024 by Kiya Young
Renee was awesome. Both of my children needed new glasses. Renee was very pleasant and efficient. She helped assist with my very picky teenager on find a pair of frames that she loves.
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February 2024 by Briana Ross
I am got my first line bifocals. It was really hard to adjust to them and I was so frustrated so I came in to the Vernon store for some help. The staff was very understanding. It turns out that the line of my new bifocals was made way too high (at another store) and it was significantly obstructing my view. The manager here in Vernon identified the problem immediately just by looking at my file. She then looked at the frames on me and really used her expertise to determine a more appropriate measurement. They are remaking the lenses at no cost. Today the Lens Crafters staff made me feel heard, validated and valued as a customer. I am so thankful and will be returning to this store in the future. Thanks!
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February 2024 by Thomas Tantillo
Great Customer Service and Support
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February 2024 by Lynne D'Amato
Skyler was wonderful (Renee too!) .. just picked up new eyeglasses and now can't wait to get my new sunglasses ? Got a wonderful price for the new shades :)
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February 2024 by Meg Cantin
Tri-city plaza location has super friendly and knowledgeable staff!
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February 2024 by Chiala Marvici
Very helpful pleasant experience!
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February 2024 by Katy Carroll
Donovan fixed my broken glasses which I had bought from a different eyeglass place free of charge. They are a brand not even sold by LensCrafter and he was able to replace a missing part that would be impossible to find, with something different that worked just as well! I recommend LensCrafter of Vernon to anyone looking to purchase or repair glasses!
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February 2024 by Erin Salvas
Alberto was absolutely wonderful, and genuinely went above and beyond when I had no clue what I needed. He explained everything and even helped me pick a set of frames whilst giving his honest opinion! Could not recommend this experience more :)
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February 2024 by Nancy Healy
Had a fabulous experience! Friendly and fast service along with a thorough exam!
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February 2024 by NickJoeyLogano22 20
Excellent Customer Service!
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February 2024 by Julie Polansky
Wonderful customer service. Professional and knowledgeable!
