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March 2024 by Brett Binns
Great help and guidance from Josh. Encouraged to spend time getting to know the guitars I was interested and looked up Fender Strat I was interested in.
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February 2024 by Jay
Debbie Vinick is my piano instructor and learning lessons more than a year now and she is very kind, professional and knowledgeable in music concepts. She has good skills in explaining the lessons to me with ease and easy to follow. Debbi is so encouraging and constructive, and making the concepts easy to understand. I would suggest Debbi for all beginners who can learn and play piano quicker. She is also a very good professional Harp player.
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January 2024 by Dr. Sarah Evans Zalewski
Helpful staff and great lessons
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January 2024 by Chief Kibitzer
Alex and the staff were very accommodating, special ordering a handful of custom trumpets for me to try out. Because of this, I was successful at finding the perfect instrument for me. Thank you!!
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October 2023 by Joe Saveriano
The staff are so nice here. I take guitar lessons weekly with Anthony. Great place to learn to play an instrument and buy one as well.
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May 2023 by Mason M
went out of their way to help me replace a guitar pedal that had a defect. fantastic customer service
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November 2022 by Andrew Nowakowski
Was a nice surprise to find a fairly well rounded store and staff
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August 2022 by Delia B.
The staff was very friendly and helpful. I went in to have a string on my guitar replaced and since I brought my own string they did not charge me for the service of removing the tangled broken string and replacing it with the one I brought. They also were able to answer a question I had about whether an item was in stock or not in a quick and friendly manner. The employee told me the exact place of it and it was only a dollar! The staff is friendly, knowledgeable, and helpful.
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May 2022 by Tim McMahon
Small store I don't think I've ever been in before. Has a local small store feel despite being part of a chain, which I didn't know was a chain until the store employee filled me in on the history of not only the company, but that particular location. Ultimately they didn't have what I was looking for but offered to order it for me. I knew it was available at the larger chain nearby. Staff was very friendly. Definitely worth a stop if you're looking for a standard instrument to see what they have to offer
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March 2022 by Deirdre G
The Vernon Music and Arts store always has exceptionally helpful and knowledgeable staff.
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January 2022 by John Rondeau
They don't seem to have the music inventory that they once had but the guy who helped me was super affable and helpful.
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January 2022 by Drew M
Scott was very professional and educated. (Hope I remember your name correctly!) Nice neat store and high quality instruments for sale and rent.
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August 2021 by Patrick Battersby
I had a dispute regarding an instrument repair. The tech did a great job with the repair, but there was a miscommunication with the store concerning the scope of work to be performed. Jed Weeks at corporate resolved the issue with speed and grace.
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April 2021 by Jared Doughty
Nice,helpful,knowledgeable guy working there. I got strings,picks,and humidification packs.
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April 2021 by Joe T.
The staff were very helpful and professional helping me track down something that I was beginning to think I'd need to special order. A couple of other stores had no interest in helping me, so I didn't have high hopes when I called. A good attitude goes a long way these days!!
