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August 2025 by Kayla Chartier
Everyone is nice and they get you in and out in a timely fashion
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July 2025 by Natsu Dragoneel (3zd3rK1z9)
I have called UPS customer support and they wont help. And I was never provided a tracking number. My package went from off to deliver from Windsor to Vernon being delivered in a record time of 8 minutes with the package nowhere to be found and 0 compensation. And the people gave me the wrong tracking number on the phone to someone's else's package at the store. Pretty sure they could find it in the database if they really cared but they just probably stole it somewhere.
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July 2025 by Kristin Green
Friendliness and efficiency, they move the line quickly while being courteous.
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July 2025 by Bob Kelso
Visit this place like 3 times a week for Amazon returns! They make it to easy!
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June 2025 by Maureen Jones
Charlese was so incredibly helpful with my print job. She saved me about five hours of time and aggravation and was incredibly pleasant to work with.
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May 2025 by Joe Gillian
Store tried to charge me $15 for a piece of tape, and an additional $25 because I didn't have my own label pre-printed for a free return to Amazon. Avoid.
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May 2025 by Maureen Goddard
Staff is so patient kind and helpful
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April 2025 by Garrett McDonnell
Charlese hooked it up with great notary service, knowledgeable and helpful.
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February 2025 by Charito Rios
The girls are very helpful ❤️
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February 2025 by Irene R
In reply to other reviews:
1. If you do not like the packaging charge, keep tape in your car and do it yourself!
2. As far as respect, you get what you give. I go to this location all the time and frequently see customers disrespecting them first. They have a job to do!
3. They are extremely friendly if you take the time to treat them as human beings and not servants.
4. It is YOUR responsibility to verify the receiving address before you pay. Stop blaming other people for your own mistakes!
This location is local and friendly for me! They know me and appreciate my presence in the store. It makes me feel so welcome and now I don’t mind running package errands.
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February 2025 by Shell Ski
The women that work at this UPS store at Tri City Plaza in Vernon are THE most rudest, snippy, condescending bunch I have ever dealt with. ALL of them. They have such attitudes, like the patrons are bothersome. Listen, if us patrons didn't come into this establishment, you wouldn't have the minimum wage jobs you have!!! If you all don't like working with the public, then do us all a favor and quit!!! The Caucasian girl that worked today on Wednesday February 12th IS THE WORST!!!!
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January 2025 by Brian Maffucci
Worst UPS store I've been too. I have to put the paper inside my package, woman wanted to charge me a fee to put a piece of tape on it. Other woman in there had a package delivered there they apparently lost and despite it saying that it was delivered there they wouldn't accept any responsibility for it and said she had to contact shipper. Go somewhere else
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January 2025 by Nathan Leigh
I’ll be looking for other options. Disappointed with the level of respect shown to customers.
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January 2025 by ken kleitz
apparently it's OK, in today's world, to try to wait on customers while eating your breakfast/lunch, good grief!! i walked out...
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December 2024 by Praveen
This store is so good that they will literally ship your package to the moon if you ask it to be shipped to the mars. Ooh no! That's not a good thing. The service is not existent and to the point of being rude. The person at the counter was outright rude and not willing to answer my questions. What is the point of calling yourself a locally owned store when you are not even servicing the locals properly?
