“Thank you very much for helping purchase my 2015 vw tiguan. Frank was very kind and helpful and helped me through the entire process and was very transparent with all the information”
“Great dealership. Dave made the car buying process easy without any salesman tactics. The car we bought was at a fair price and we didn't need to haggle as we already knew what it was before arriving. They have an auto service department as well and they seem to know what they're doing. Overall, great place with honest people and good customer service.”
“The service was great and the estimate was spot on. I will definitely keep using their service and sales. I had an emergency repair and was in good hands from start to finish.”
“All the people at Vernon Chevrolet who assisted in getting my car diagnosed and repaired were helpful, friendly, and professional. The problem was quickly diagnosed and fixed. They also alerted me to and fixed a recall on the vehicle. I am very pleased with the service they provided.”
“I was referred to Tim and Diamond Auto when I needed a car ASAP, and I’m so grateful I ended up going to him. Buying a car is so stressful, especially when you’re trying to stay within a tight budget, but Tim made the whole experience feel straightforward and trustworthy from the start.
When an unexpected issue(under warrantee) came up after the purchase, he didn’t hesitate—he took ownership and fixed it without giving me the runaround. That meant more to me than I can put into words.
It’s not easy to find someone who stands behind what they sell and genuinely cares about their customers, but Tim absolutely does. I’m incredibly thankful and would recommend him to anyone looking for an honest, reliable car dealer.”
“I had an amazing experience at Vernon Motor Cars. Anthony and Mo were so nice and kind to me. They were so patient with me when it came to getting things together to be able to purchase my Nissan. I would really recommend anyone to Vernon Motors.”
“Francisco came out of his way today to tow my Nissan Altima over 50 miles and did it with the utmost professionalism and courtesy. Cannot recommend their tow service enough and thank you Francisco”
“⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience at Mill Street Auto – Vernon, CT
Although I haven’t purchased a vehicle yet, the experience I’ve had with Scott at Mill Street Auto has been so outstanding that it deserves a review on its own. From our first phone call to the in-person visit and test drive, Scott showed a level of honesty, respect, and genuine customer care that is incredibly rare in today’s used-car market.
From the start, Scott was accommodating and flexible with my difficult schedule—something I deeply appreciated while managing a family member’s health issues. He never used any high-pressure tactics or the typical “used car salesman” approach. Instead, he was patient, straightforward, and willing to work around my needs.
When I arrived at the dealership, I was pleasantly surprised to see him chatting with people from the neighborhood like old friends. He immediately introduced me, treated everyone respectfully, and then politely shifted his attention to me since I had traveled quite a distance. It spoke volumes about his character and the trust he has built within the community.
One of the most impressive parts of the experience was the test drive. As a fellow veteran, I appreciated his directness and integrity—he encouraged me to take an extended drive under different road conditions, not just a quick loop like most dealers do. He wanted me to be completely comfortable and confident in the vehicle, and that level of transparency is almost unheard of.
When we came across a small issue neither of us was familiar with, Scott had the shop mechanic check it out and got back to me within an hour with answers and a solution. That kind of prompt, honest communication is rare in any business today, let alone used car sales.
I also witnessed him speak with a previous customer who brought his son in to look at a car. Even though the car they wanted had sold the day before, Scott was honest, apologetic, and genuinely interested in helping them find the right fit—even if it wasn’t something currently on the lot. It’s clear that people come back because of how they’re treated.
Overall, Scott and Mill Street Auto have shown professionalism, integrity, and a level of customer care that stands out in every way. I’m still in the process of finding the right car, but I can confidently say that this is a dealership—and a salesperson—I trust.
Highly recommended.”
“We dropped our car off for our 30k mile service 2 days before a big road trip. Our Service Rep Keith was very receptive to our needs, providing us with a loaner car, he also gave us a realistic timeline for job completion and a complimentary car wash when finished. Needless to say, our trip went off without a hitch, the car performed perfectly and we drove with the confidence that our vehicle was up to the task.
Thank you to Keith and his team for a job well done!”