Vernon Volkswagen in Vernon, CT offers a positive and customer-focused automotive experience. Customers often highlight the friendly and helpful staff, including sales managers and representatives such as Gianna, Bo, and Steve Kessler. The team is known for their genuine kindness, patience, and expertise, making the process of buying or leasing a vehicle smooth and stress-free. Visitors appreciate the welcoming atmosphere, with staff providing clear guidance and answers without pressure. Many customers enjoy the seamless handling of trade-ins, financing, registration, and insurance, which adds to the convenience of their experience. The dealership offers a wide selection of vehicles, including new models like the 2022 and 2025 Tiguan, as well as quality pre-owned SUVs. Vernon Volkswagen stays current with digital solutions while maintaining strong community values and a commitment to genuine service. Overall, the dealership is praised for its integrity, warmth, and dedication to customer satisfaction, making it a reliable choice for those looking for a new or used Volkswagen.
The service was great and the estimate was spot on. I will definitely keep using their service and sales. I had an emergency repair and was in good hands from start to finish.
August 2026
The service department is top notch, very knowledgeable, professional and friendly. Appointments are easy to make and they keep me informed about any problems that concern my vehicle. Keep up the great work 😊😊😊
August 2026
Service department did what they said they were going to do and on time. Friendly and helpful.
