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March 2024 by Fran Murphy
Positive experience processing a passport. All employees were working to satisfy the customer- answering questions, repeating the answer again and again to clarify, accommodating a wheelchair customer.It’s a busy place and employees work together to get the jobs done. 3/12/24
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February 2024 by Samwise86
I had a package delivered here instead of my address in Vermont somehow. Spoke with a very kind and helpful person who located my package and sent it my way! Very much appreciated the help and pleasant interaction!
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December 2023 by RMS Titanic1912
This has got to be the worst post office in Connecticut. The workers here don’t dieliver your packages then on top of that make them as delivered. Tell me how I got a packaged shipped to a retrial store and the post man said the business wasn’t open at 10 am. The store opens at 7 30. I will never ship using usps ever again. There has been countless other issues with this terrible chain
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December 2023 by Tha Trappa
I had a package marked as delivered into my mailbox but never received it. Visited the post office and asked for assistance.They said the delivery driver remembers specifically putting the package in my mailbox. How many packages do you deliver a day and you specifically remember one that was marked as delivered 6 hours ago?My mailbox is locked with a key so it was not stolen.The man looked at me and said there is nothing we can do, she said she delivered it!imagine a usps office that is so bad it makes you wanna get a signature delivery with every package smh
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December 2023 by Brian Holzman
They are fully staffed with very nice folks.
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December 2023 by joanne gagnon
Worst post office ever! For the past month the average time of delivery is between 6 PM and 8 PM. We don’t even know if we have mail delivered until the next day.
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December 2023 by Gen. Grievous
They held my package saying it was at my request. It was not. I went there and they said the couldn't find it. They called me and said they returned to sender. They did not. They delivered it hours later after I'd already delt with reordering forcing me to take the time to pay for it again and now have to return it when I receive it. If I receive it.
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July 2023 by Adam Robbins
The people down in that facility are stealing packages. We literally have a receipt from them but our package never left their building? Now the people at the phone store Think we didn’t send our phone back. We will definitely be in tomorrow to sort all of this out. I absolutely cannot believe the package did not leave your facility. It’s been almost 2 weeks.
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May 2023 by Jennifer Tibbs
I stopped using self service because of this location. The employees (I've especially had great experiences with the woman who loves German coffee) are always extremely helpful and kind. I can't say enough kind words about every experience I've had here.Not to mention, I left a $1 roll of packing paper there yesterday and it showed up at my front door this morning with a note letting me know I forgot it. Bring back the USPS. UPS and FedEx are corporate evil.
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February 2023 by Ethan
Always a pleasant experience. Staff is professional and courteous.
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January 2023 by Andrew S.
I have a PO Box. I go in and there is a handwritten note to pick-up mail. I go to the desk and tell my Box number. They then go to get my mail and come back saying they found nothing for me. I say there must have been a reason for the note. The reply was that it was probably a mistake. That the note was probably meant for a different POBox. the note was handwritten. why wasn't the Box number included on the note? That would perhaps solve the problem. Now I am left wondering whether I have missing mail. I am not satisfied with this at all.
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January 2023 by Amanda Lee-Gonzalez
Christmas time and mailman destroyed 2 internationally shipped packages that were gifts, no time to replace. Shoved the too-large boxes into mailbox to "make them fit". Also complained about how mailman avoids me if he sees me outside my house, (gardening, yard work) he will hide in other buildings for as long as he needs to, to avoid me. The day after complaints made, mailman completely shoved next package in mailbox, this time indefinitely trying to destroy package, almost as if to get a message across that he knows we complained. He now parks down the street and does extra walking, I'm assuming to make it look like we were harassing him somehow by being outside the same exact time he was. Terrible image being portayed in such a well flowing, cultural little town.
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January 2023 by Erika Warbin
They were able to process my passport very quickly. Very helpful staff.
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December 2022 by Carl S.
The crew always is interested in getting whatever you need and quickly. I do wish the Post Office Police would enforce the Fire Lane violations. There was a Postal Worker that had a heart attach their & died. The Fire Lanes are for emergency. Not customer convenience. Customer since 1991.
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December 2022 by Haley Sault
We went for passport photos and paperwork. They were good about that paperwork and helpful. My issue was when my 2 year old was upset and afraid of getting the photo taken instead of letting me work to calm her the woman opened a box of stuffed animals and gave her one. Then let her keep it after. We were there an hour. She then stopped us leaving and said to give the toy back. Which is just like are you joking? Don’t give little kids toys then take them back. She was broken hearted and cried for hours. Don’t offer the toy if you’re just going to take it back. I wanted to slap her.
