Nails 21 is a family-owned salon that has recently undergone a remodel, making it much cleaner and more inviting. The staff, especially Sandy, are known for doing excellent work, including great pedicures and gel manicures. Sandy offers a callus remover pedicure for $30, and many customers appreciate her skill and attention to detail. The salon is busy, so making an appointment is recommended, and customers often praise the friendly and welcoming atmosphere. However, some concerns have been raised about pricing. Customers advise asking for the full price upfront and being specific about the services to avoid unexpected charges. Upcharges and inconsistent pricing have been noted, which can be frustrating. Suggestions for improvements include adding disposable pedicure packs for better sanitation and offering OPI nail polish options without extra charges. Overall, the salon receives positive feedback for quality service and friendly staff, with some customers mentioning they’ve been loyal for several years. While the ambiance is simple and no-frills, the skill of the technicians makes it a popular spot. The salon’s focus on cleanliness and customer satisfaction, combined with attentive service from staff like Sandy, makes Nails 21 a reliable choice for nail care.
