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October 2023 by Arnaz M
NIGHTMARE OF AN COMPANY the owner is even worse! He originally quoted us $575 ($150 deposit) for an 4 job, 3 movers for a 2BR upstairs downstairs Apt! Then my wife did it and she was quoted $610/$180 deposit! Fast forward to 9/23/23 the movers were 2 hrs late (owners fault according to close source) and there were only 2 movers! It took them 5 hrs just to load the truck granted they were a man short! When they get to the drop off point the owner basically held our stuff hostage saying we had to pay roughly $400 more than originally quoted because the job took longer! I asked “Jay” the owner why the change he goes into an emotional rant and told me to pay or they won’t unload saying he’s been in business for 16 years then hung up on me while trying to have a civil conversation about pricing! I was made aware that the movers thought they were only moving a ONE BEDROOM OR LESS via paperwork! So they too were screwed over taking them 10 hrs to finish! We had plans to tip the workers but couldn’t because we had to pay $400 ($985) more! Worst conversation I’ve had with a BUSINESS MAN about something I thought we could resolve like humans! I sent him the original digital receipt via Text message and referred him to check our old messages to see what he originally quoted us! He stated those numbers were wrong and had to update his website! If I could give an ZERO star I would! I’ll never to ANY type of business with him again! Definitely no referrals! Please take my advice and DO NOT WASTE YOUR TIME OR MONEY! ??
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April 2023 by chris b
Jayda and the guys were professional they did an awesome job!
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January 2023 by Rodney Wizzard Jr.
Louis/Eric w A.B.E. came to work!Definitely an approved service with timely efficiency.Thanks for making my move seamless and i am 110% satisfied...
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January 2023 by jermaine mayo
I was new to Connecticut ( I moved from Georgia) and had only been here a year living in Hartford. I needed to move to New Haven and after the horrible experience with the movers from Georgia to Connecticut I was nervous to say the least. I contacted several moving companies which if they weren’t unprofessional they tried to over charge me !!! After speaking to the representative of ABE she reassured me that everything will be taken care of and that she understands that moving can be stressful. The movers were prompt and on time. From the minute the walked in they got to work, wrapping everything in plastic ( which the last movers didn’t do ) helped with the miscellaneous things I didn’t pack and loaded before schedule. Soon dropping my things off they placed everything on the room it belonged ( not just dump everything in my living room ) put the beds back together and put the tables and dressers together as well!! I. Would highly recommend there services to anyone !!!! Thank you guys again !!!!
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December 2022 by Andrew M
Do not use. Strung me along for service and refused a refund when they didn’t do what they said they would. Look through these reviews before booking. Interesting how so many of the five star reviews only have 1 review posted. Almost as if the reviews are fake.
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December 2022 by MSJ Moves
Blocked me, change pay rent randomly was told I don’t know business as why things was done. Terrible working experience and what boss blocks you cause you spoke the truth?
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November 2022 by Andrew M.
horrible. strung me along and then refused refund. do not use.
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September 2022 by Sara T.
If you do not believe me, before you retain please read all the reviews on Yelp, Google, the Facebook page for the business and EVEN the Better Business Bureau. Mr. Barnhill misrepresents his policies and tries to keep your money rather than refund it like he should. I am giving him the required Court notice and then I am filing in small claims Court.
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August 2022 by Colette Poole
These pictures are from a full service move to the next town. I paid 5K and did NOT receive professional or timely service. They tried charging and extra 1k and tried to hold my belongings hostage. They will lose your items and lie about it. They wrapped and taped things excessively like why wrap a can of ginger beer??? It was totally wasteful! Now days later, his workers did return some of my items, and put boxes in the right space, but they never delivered the custom made vanity they packed. Jay said they never saw the vanity and never packed it, but his workers remembered the vanity and even carefully packed the bulbs.This was the worse move ever, by far!! and I have completed multiple full service and cross country moves. Of note, the movers seemed nice and unaware of their boss' (Jay) deceptive business practices. I didn't know who to believe. The whole thing was a big mess!
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August 2022 by Coco P.
. I paid 5K and did NOT receive professional or timely service. They tried charging and extra 1k and tried to hold my belongings hostage. They will lose your items and lie about it. They wrapped and taped things excessively like why wrap a can of ginger beer??? It was totally wasteful! Now days later, his workers did return some of my items, and put boxes in the right space, but they never delivered the custom made vanity they packed. Jay said they never saw the vanity and never packed it, but his workers remembered the vanity and even carefully packed the bulbs. This was the worse move ever, by far!! and I have completed multiple full service and cross country moves. Of note, the movers seemed nice and unaware of their boss' (Jay) deceptive business practices. I didn't know who to believe. The whole thing was a big mess!
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June 2022 by Momma Scribe
JUST DON'T WASTE YOUR MONEY!! The positive reviews gotta be a joke. After our experience, I can't imagine any of them being anywhere NEAR the truth. Our property arrived damaged and it STILL has not been resolved!!
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June 2022 by Judy DeTuccio
Excellent service. The movers were hardworking and professional. Great company.
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May 2022 by Amilia A
This company is a scam. The owner Jay was very unprofessional and rude. He gave me a quote of $105 an hr with a $150 down for the truck fee, with a 4hr minimum. I told him I was moving from a 3bdrm house to a 3bdrm apartment. I had 3bdrm sets a kitchen set and sofa set with coffee table some bin & boxes He sent me the invoice with the information I gave him with a different quote. He never gave me any instruction on what his movers will take and what to do. He gave me a time slot of 10am-11am. I called him at 11:15 am and he said that my driver should have contacted me. I waited until 11:30am & called him back & he said please be patient they will arrive within the hr. Well 12 noon came and no movers still I called him back at 1pm and he sent me to voicemail he text me and said he was on the phone with another customer. He would call me back he didn't he text again and said that to be patient they will move me today at 3pm the movers showed up with a small box truck & we told him that our stuff wasn't going to fit, that driver said he's a professional at packing & he can strategize and fit everything. I was fuming because they were 4 hours late & couldn't fit my stuff. I tried to call Jay back but got a voicemail again. The driver said he couldn't fit everything & had to do a 2nd trip. But this was an additional fee of $150 that we weren't aware of. we questioned him as to why he would send such a small truck plus we still had 2 hrs left of the 4 hr minimum and we only move 2 miles down the road. We took everything apart to save time and when I finally talked to Jay I was angry & snappy at this point it was a screaming match with Jay. He said he would give us a deal if we paid by cashapp or cash. I never paid a company with cashapp, he won't pay taxes & his drivers get paid that way. They wouldn't unload my stuff until I paid them but they weren't finish they had a 2nd trip to make, Jay is a scammer he sends small truck to charge extra $
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May 2022 by Amilia A
This company is a scam. The owner Jay was very unprofessional and rude. He gave me a quote of $105 an hr with a $150 down for the truck fee, with a 4hr minimum. I told him I was moving from a 3bdrm house to a 3bdrm apartment. I had 3bdrm sets a kitchen set and sofa set with coffee table some bin & boxes He sent me the invoice with the information I gave him with a different quote. He never gave me any instruction on what his movers will take and what to do. He gave me a time slot of 10am-11am. I called him at 11:15 am and he said that my driver should have contacted me. I waited until 11:30am & called him back & he said please be patient they will arrive within the hr. Well 12 noon came and no movers still I called him back at 1pm and he sent me to voicemail he text me and said he was on the phone with another customer. He would call me back he didn't he text again and said that to be patient they will move me today at 3pm the movers showed up with a small box truck & we told him that our stuff wasn't going to fit, that driver said he's a professional at packing & he can strategize and fit everything. I was fuming because they were 4 hours late & couldn't fit my stuff. I tried to call Jay back but got a voicemail again. The driver said he couldn't fit everything & had to do a 2nd trip. But this was an additional fee of $150 that we weren't aware of. we questioned him as to why he would send such a small truck plus we still had 2 hrs left of the 4 hr minimum and we only move 2 miles down the road. We took everything apart to save time and when I finally talked to Jay I was angry & snappy at this point it was a screaming match with Jay. He said he would give us a deal if we paid by cashapp or cash. I never paid a company with cashapp, he won't pay taxes & his drivers get paid that way. They wouldn't unload my stuff until I paid them but they weren't finish they had a 2nd trip to make, Jay is a scammer he sends small truck to charge extra $
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May 2022 by Amilia A.
If I could give them a negative 10 I would have So the lowest star will have to do. If you WANT TERRIBLE ,UNRELIABLE, UNPROFESSIONAL SERVICE WITH FAlSE INFORMATION THIS IS THE PLACE FOR YOU!!. I spoke with Jay who I assume owns this company is very unprofessional and has zero customer service skills. I told him what needed to be moved over the phone I explained I was moving from a 3bed room house to an apartment and he game me a quote of $150 down for the truck and $105 an hour with a 4 hour minimum. He never told me what needed to be done to prepare for the movers. He gave me a time between 10am -11am. I called him at 11am and he said he was gonna contact the drive and call me back, he never did I called him back a half hour later and he said within the hour. I called him back at 12pm and 1pm he texted my phone and said that they'll be there please be patient with praying hands emoji. So unprofessional I tried to be patient, I called him after 2pm and he ignored my call and then sent me another text saying he was on the phone with another customer and the movers will be here and that they are going to move me today. So 4 hours later at 3pm they said that their truck had run out of gas and the boss had to come to the gas station to help them out, they showed up, with a small moving truck, my husband said that all of our stuff wasn't going to fit. The Driver said he's a professional at packing and he'll make it fit. My husband told him he drives trucks and it was not gonna fit They took a few breaks while packing up the truck, this pissed us off even more. Mind you we had already took everything apart and had everything ready for them. So it would save time . They wouldn't take our TV because we needed to put them in a box. Understable but Jay could have given me a run down what they would not be able to take. So the drive tells us it's gonna be 2 trips and that they would be charging us $150 extra, and that Jay would give us a deal if we pay with cash or by cashapp, they wont pay taxes fraud to the irs,What company uses cashapp that was a redflag for us. At this time I was fuming I called Jay myself and i was very angry and snappy with him at this time I was over all the bull crap, I asked why did he send a small truck so he could charge more i didn't even more more than 2 miles down the road he was yelling back at me and said I was calling his place of business hostile, so I said you want to speak with my husband and he said yeah put him on like Jay runs the show we'll my son spoke to him instead because my husband was loosing his patienwith the driver. They bring my stuff to the new place and told me that I had to pay now asap before they would unpack my stuff. But they still had another load to do. So Jay wouldn't speak to me nor did he call me back as he said he would. He charged me the $150 and additional time. I ended up giving them a total $759.00 They never put anything together they just placed everything in the rooms. They should have given me a discount for being 4 hours late and having a small truck. I'm definitely reporting this company they tore my new sofas and didn't even acknowledge it. Jay ignored my calls so I could report it. I saved my quote and texts from him. I'm reporting him to the Better Business Breau. I am also speaking to lawyer. They are fraudulent copay and shisty stuff is going on too.
