The local Advance Auto Parts at 689 Wolcott St in Waterbury offers automotive aftermarket products, free store services, and same day options. The store provides leading brands and services including free battery testing, free battery and wiper installation with purchase, and free engine code scanning. Customers find the staff very friendly, knowledgeable, polite, and helpful, leading to great customer service experiences. Employees are noted for assisting with parts selection and installation, such as helping with wiper blades and batteries. The store is a reliable source for car parts, typically having items in stock or able to get them quickly. While a rare service error occurred with a battery installation, it was resolved thoroughly and professionally by other staff members who took pride in their work ethic. They corrected the problem, ensured everything was functioning properly, and demonstrated that the store takes customer service seriously. This commitment has made it a go-to location for customers.
Great customer service! Thanks for a great job! 😎
September 2024
Manager was really good to me he's by the book but even who the battery I got a couple weeks ago and scrached up from my tools and stroller in the back of the car he assisted it itwas all good
April 2024
I would of given 5 stars but I have to come back tomorrow for my parts
