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December 2023 by sueleo1000
What a nice, calm experience it was to come to Bender’s! The nicest, most professional people in such an exquisite showroom!!Our sales representative did not stop searching for exactly what I wanted until it was found. I am so grateful.I will recommend Bender!s to everyone.
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November 2023 by Nunya Biznes
Bender plumbing in Waterbury has a beautiful, comprehensive selection of plumbing fixtures and accessories for both kitchen and bath remodels. The displays are numerous, and there is something from moderate to high end price ranges. The product booklets are available for you to take and include Moen, Brizo, California and other manufacturers. The quality of buying from Bender is absolutely much better than the big box stores, since I’ve done both and later had to replace what I bought from the box stores since they either failed and or performed poorly. I worked with Alison Theriault at Bender to compare product lines, obtain technical information and get quotes. She is very knowledgeable, and responds quickly to inquiries. She also focuses on making sure you have the information you need. Everyone at Bender is helpful and courteous. The various CT magazines are available to take for inspiration as well, and it’s helpful to see how various bathrooms and kitchens were completed to incorporate into your own particular needs.
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October 2023 by Corinne Haddad-Mullen
Service by Breonna was great. Good quote detail. Issue was price. Would have liked to purchase from her, however price differential was significant.
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August 2023 by Cathy Alpert
Recently purchased all my sinks, toilets and fixtures at Bender Waterbury for my new home.Debbie Walkinshaw, Account Manager, has been so helpful every step of the way for me since the beginning of the project. She has made excellent recommendations and provided different options along the way for me.Bender has a great showroom for ideas and Debbie will show you additional ideas via catalogs for further inspiration.I am extremely happy with Bender, my products purchased and would highly recommend working with Debbie.
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August 2023 by Marcin K.
Alison Theriault has been an amazing resource for my complete two bathroom remodel. All of Alison's knowledge, skill, experience and maybe even more importantly - personality - has made my project a breeze. She has always been quick in responding and communicating - this saved me quite a bit of time. Her ideas and suggestions have proven much more applicable and desirable than what i had initially envisioned. My wife agrees - Alison is the Best. Thank you for a great job!
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August 2023 by Mike Missakian
We worked with Breonna to help us with our recent bathroom remodel. She was friendly, professional, knowledgeable and patient. She answered our many questions and helped us narrow down our choices to make the project less overwhelming.
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August 2023 by Michael Waychowsky
Received great help from Alison throughout the entire process. I was impressed with the professionalism and for Bender ensuring we received what we needed.
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August 2023 by Grania52
Even though Bender didn't have the plumbing part I needed, Alison Theriault did her utmost to locate it for me. Her efforts were greatly appreciated.
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July 2023 by Bob Butkus
I received some great help and was very happy with the service that Jennifer and Brionna gave me in the show room today. They were both very professional, efficient, and followed through to help me get my order placed for the parts that I needed. I’m glad I brought my business to Bender’s!
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July 2023 by Sherri Beck
My local hardware store didn't have what I needed to repair a leaky faucet. The product was older than old. I was referred to Bender. Thank you Ed for going above and beyond.
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June 2023 by Kathy Sheehy
A full bathroom renovation can be daunting with so many details, fixtures, and furnishings. Working with Breonna Curry at Bender was a great resource. She anchored the process with her expert advice and impeccable organization. She was always willing to give of her time, revisit items, and make sure the products were pleasing to me. Thank you, Breonna!
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April 2023 by Sarah McKane
We recently used bender for plumbing and fixtures in our new home. We could not be happier with the selection and customer service from start to finish. We were welcomed by reception immediately, our sales rep, Breonna, was extremely patient, professional and helpful as we slowly built up our home. She consistently checked in on us to ensure our needs were met. We are fairly local and opted in to picking up the majority of our order which was also a seamless process. From start to finish working with Bender was a great experience.
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April 2023 by Ron Lapointe
Beautiful showroom was a pleasure working with Christina Fay in the Waterbury location. She is so knowledgeable and helpful in every way.
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March 2023 by Al Young
The show room is amazing and the people who work there are extremely nice. Breonna was our sales rep. and was very knowledgeable about the products and also cared about all of our wants and needs.Thanks Breonna, you were amazing.
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February 2023 by Joanne Siuta
Christina Fay was very knowledgeable and super responsive. She offered excellent ideas and options. It is a pleasure to receive such outstanding service. I hope to have an opportunity to work with her again!