CarMax in Waterbury, CT offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find exactly what they want. The car buying and selling process is described as easy and comfortable, with no haggling or pressure. However, some customers have had mixed experiences. One customer was dissatisfied with the sales department, as the car they purchased was not properly detailed upon delivery, and the salesman caused damage to the vehicle that he initially tried to hide. The customer faced difficulties reaching out to the company to resolve the issue, but eventually received a satisfactory resolution through the customer support team. On the other hand, another customer had a positive experience, praising the professionalism and knowledge of the sales representative, as well as the friendly and helpful team. This customer also appreciated the efficient process, which took about an hour, as they had their kids with them. Overall, the reviews for CarMax in Waterbury, CT are a mix of positive and negative experiences. While some customers found the process to be easy and comfortable, others encountered issues with the condition of the vehicles and the responsiveness of the sales team. The company's customer support was able to resolve one customer's concerns, suggesting that they are willing to address any problems that may arise.
I always walking 🚶♂ by Carmax, it's a nice 👌 👍. I can't say mote.
August 2026
Everything went smoothly. Gabriela and Maria were both attentive and professional. The staff were all nice and professional. Looking forward to working with them if any issues arrive 🤞wtby ct.
July 2026
GREAT SERVICE NICOLE WAS GREAT SHE'S HELPING ME GET THE CAR.
