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November 2023 by Jennifer Morin
They do their best but be prepared to wait a bit to check out.
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November 2023 by Lill Krzykowski
Found everything I needed. (And MORE!) staff polite, helpful.
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September 2023 by MoreTDM2
They got a lot of chipper praise ? for example. Plastic garbage bag. 1.25.$For 7 bag. En good cuality.
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June 2023 by Dee Cianciolo
My very first visit to a Dollar Tree Store in my entire life thanks to YouTube videos, and I have to say that I'm impressed, especially with this Waterbury location. It wasn't chaotic, was relatively clean and well organized, and offered many of the items I had seen in videos from other parts of the country. And I watched a very kind male employee assist an elderly woman with a very pleasant and gentle demeanor, which was really nice to witness. I'll definitely be back!
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February 2023 by Sarina
under staffed!! I honestly feel so bad for the staff, they are constantly trying to stock, clean and take care of customers. usually only 1 register open. I honestly avoid this place at all costs
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December 2022 by Cynthia Ratcliff
Loved it !! Tons of stuff to buy at a really reasonable price. Variety is an understatement. It has been my go to for several years and this particular store takes the prize. Give it a try. You'll be thrilled too.
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October 2022 by Michael Santiago
Great store. but is now $1.25 Dollar Tree. ? Still very good deals.
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September 2022 by Tim LaPlante
Love me some dollar tree deals.
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August 2022 by julio cuebas
Looks dirty, needs more employees on registers and wayy more organized on aisles.
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August 2022 by April in CT
On 8/17/22 I purchased several items and among them were four birthday cards. I paid for my order and on the way out the door I looked at my receipt and noticed that the cashier mistakenly rang me up for five birthday cards instead of four. I brought the four cards to her and showed her and she apologized and I said that's okay mistakes happen. She got the manager and the manager said that I had to go pick something else out because he wasn't going to give me my money back. I was like no I don't want anything else I want my money back as I was charged for something that I did not buy. He again told me that he was not going to give me my money. At that point I started becoming angry and demanding my money back. The manager then started being obstinate and rude and making fun of me. I then had to threaten to call the police if I wasn't given my money back. The manager became even more obstinate and rude and continued to make fun of me and at that point I started having to scream and yell and swear at him in order to get my money back. He finally told the cashier to give me my money back. She apologized to me again and I told her it's okay it was an honest mistake and that mistakes do happen. I also said that what the manager was doing and saying was unacceptable. Store #4389. I will be filing a complaint with corporate headquarters. That person that you have representing your store as a manager does not belong being in a managerial position nor do they belong working with the public at all, period. I can't believe that I had to threaten to call the police and yell and swear at this person in order to get my money back for an item that I did not buy. Please do something about this.
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August 2022 by Hyeoka
worst customer service, snotty staff
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July 2022 by Oni Galarza (Onikazejin)
It was my first visit here in CT, i was looking for a post card for My Great-Nephew Josiah. Some of the Staff was friendly and some slightly rude most white people are! So no worries. I found what I was looking for.
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May 2022 by Joan Shur
I went there the other day and purchased a few bottles of, "Hint ENERGY WATER " which I never tried before. I have drank the original ones and they were good but got too. expensive. I have type 2 diabetes, and drinks with no sugar or sugar substitutes are limited.The new ones were great, I went back yesterday to purchase more, hoping to get a case. There was not even one in the store. I believe I spoke to the manager there, (a tall gentleman). I never asked his name. He was so helpful and was able to give me the phone number for another local store on Wolcott St, I believe. The store off Chase Rd. was crowded and obviously understaffed.I appreciate his professional and curtious help especially in a busy store.I didn't get to call or visit the other store.Thanks for giving me the opportunity to share my experience.Joan Shur
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March 2022 by Nicktheboss 21
Went there tonight 2/23/22 the name on receipt is Kiana, she was extremely rude, literally miserable. She should not be working the register with that attitude. She was mumbling rude this under her breath and when I asked her if she was talking about me she wouldn’t answer me, I asked her twice if she was talking about me and she ignored me both times and rolled her eyes. If your bad enough to say it be bad enough to admit it PUTANA
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January 2022 by Squirrel King 101 Henao
The one on chase avenue I wouldn’t recommend to anyone. Very rude and unfriendly. No one smiles or says hello. Not going in there anymore. There’s enough depression in the world