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March 2024 by Angela Nolastname
First Dunkin I have been to where they have kiosks to order your items. It was so easy to navigate and I didn't have to interact with anyone. The server made the coffees and put them on the counter for us. There were several tables inside to sit at & since I was on a date we decided to hang out inside Dunkin for a bit. It was quiet which was nice (it was around 6:30pm-7pm on a Friday)The only negative thing I can say is that all the tables inside were dirty. It looked like there were only 2 workers and I don't recall if this had a drive-thru but I know Dunkin employees have long lists of duties they need to address while taking and making customers orders so it's possible they just didn't get the chance to address the tables during my time there.Parking: Parking right in front of entrance to Dunkin and goes the length of the Plaza it is part of.Kid-friendliness: What kid doesn't love donuts!?
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March 2024 by cynthia accettullo
Great place I go every morning and my coffee is always ready! This is a great group of people! I miss Maria but their all great!
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February 2024 by Israel Sanchez
Great service and even better coffee.
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February 2024 by Mike Violette
Eddie&leddie. Are the absolute best service of all dunking donuts ? ? ? ?
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January 2024 by KD
Friendly staff but butchered my coffee. I got a butter pecan with extra cream and somehow I ended up with a French vanilla iced coffee with very little cream and a layer of sugar at the bottom. My bagel barely had any cream cheese. Probably won’t come back to this one.
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December 2023 by Chelsea Veile
My coffee wasn't shakin and the lady there was in pajamas. To top it off I ordered a bacon egg and cheese bagel and when I got to work there was nothing in the bagel. Literally the worst place.
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December 2023 by Maylin Morales
Out of all the Dunkin Donuts this place is 10/10 definitely cozy and the staff was friendly and the food was fresh no complaints on either end.
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September 2023 by Lynette Tevenal
Forgot utensils always bagels was like paper. They were just Alright.
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August 2023 by kristen finn
This is the best Dunkins in the Waterbury area. Food is always cooked throughly and staff is always happy to serve you. Makes my day to stop here and get great service! Thank
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August 2023 by Gregory Croteau
Extra large black with two creams tasted like they rain water thru yesterday grinds.. literally just cream and
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June 2023 by Jessica Ortiz
Great costumer service!! Love this Dunkin.
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June 2023 by Fawad Shamshad
Always locks door by 930pm. Why don’t they change their timings to reflect that?
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June 2023 by George Haskell
Stop here frequently traveling between Boston & NJ. Usually good service but this last visit they missed part of the order & took over 15 minutes to get us our order. Better luck next time.
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March 2023 by Sean Cotter
The one employee was definitely having a bad day already at 6am.
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March 2023 by Michael S
Best Dunkin staff around. Makes my morning stop quick and easy and the people are so nice!
