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January 2024 by Josh K
Says they close at 8 o clock I'm here at 730 and everything is closed. Please just let this mall close down !
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April 2023 by Matthew Cruz
Not bad. Making a return/exchange felt a little off-putting. I had the receipt and only bought a carrying case. It was too small for my stuff so I exchanged it for one more than twice the price. It was in its original packaging and re-shelvable and I still got some inquiries. "Did you open it?", "Oh, I guess it's okay if its within 15 days"... it just seemed odd, because it was only 2 days and still brand new and I had the receipt in-hand. It's a cool store to check out the games coming out and maybe picking up something at a non-discounted price point, but it falls short of a personable experience that leaves you wanting more
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April 2023 by Madison Cruz
Not bad. Making a return/exchange felt a little off-putting. I had the receipt and only bought a carrying case. It was too small for my stuff so I exchanged it for one more than twice the price. It was in its original packaging and re-shelvable and I still got some inquiries. "Did you open it?", "Oh, I guess it's okay if its within 15 days"... it just seemed odd, because it was only 2 days and still brand new and I had the receipt in-hand. It's a cool store to check out the games coming out and maybe picking up something at a non-discounted price point, but it falls short of a personable experience that leaves you wanting more
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January 2023 by king Stark
I ordered a game for delivery today by 8 pm and it never came beyond mad right now
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December 2022 by AVCevyll 006
Working in Waterbury, I came across this GameStop in September 2022, during the Shiny Eternatus event in Pokémon Sword & Shield. This was after my local GameStop in Shelton ran out, so I was impressed. I later came back to pre-order Scarlet & Violet, and the service was good.Overall, it's a good GameStop, but I do have my qualms. They did not have the pre-order bonus for Scarlet and Violet double pack (the pins) when I went around 5:30, which was a bummer. I'm guessing they were not properly stocked or gave them to people who had not pre-ordered. I've tried calling since then (to inquire if they will by chance get more pins for those folks like me who pre-ordered and didn't get them), but despite them having answered my calls in September, they haven't picked up. It's a shame, because in-store service was good.
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December 2022 by Marco Illescas
Stopped by for a quick look around. Good place to buy games....
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October 2022 by Duane Muccino
Didnt have the parts I needed to repair my xbox1 so left still broken...
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September 2022 by kakashis vr fun
Much better staff and vary friendly actually know what there talking about when it comes to games but there almost always out of stock
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August 2022 by Michael C.
I can't be a coincidence that they never answer the phone , They can't be that busy everyday
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August 2022 by Coley Snark
My bother has had a pro membership for so long and I love looking at the selection of switch games.
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April 2022 by Luis Perez
It's ridiculous how the pick up the phone and hang up. So unprofessional. What a poor customer service
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January 2022 by Chris Seneco
Everyone is knolateabl and know what you are looking for
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December 2021 by Alex
Had a lot of products, exactly what you'd expect
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October 2021 by Thomas Fava
Paid $10.66 for mlb 15, bought mlb 13 at game exchange for around $3.00, should of walked out of store but I asked them to hold it for me, no 30 day warrantee which GX offers, felt like I got riped off, from now on I'll go to game exchange
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October 2021 by Linzee B
My husband and I decided to purchase a used ps4 and an extra controller. The PS4 came with 1 controller. This GameStop obviously does not check if everything is working on there controllers because BOTH of the ones we received were broken. We did not realize this until my husband started playing online and using the headphone jack to talk to his friends. One of the controller's headphone jack was completely cracked like they didn't even check it. The other controller's headphone jack is also messed up it only works some of the time. I highly suggest not going here especially for used items because apparently they don't check if the items work properly. And now it's too late for us to bring them back and return them. All because they don't inspect used products properly. Never going here again.