Greater Waterbury Imaging Center provides excellent and quality service. The staff is consistently described as kind, professional, friendly, happy, amazing, informative, careful, caring, patient, sympathetic, and understanding. They pay attention to patient anxiety, especially regarding claustrophobia and MRI procedures, and go above and beyond to make people feel comfortable, relaxed, and secure. The facility itself is welcoming and easily accessible. The imaging room is noted as looking new, featuring a comforting environment with elements like a lighted ceiling background to aid relaxation. Patients appreciate the provided amenities, such as secure lockers and disposable clothing. The administrative staff is also highlighted as responsive and helpful in managing practical matters. Many patients report having a beautiful, pleasant, and great experience, strongly recommending the center to others for its compassionate and professional care.
Excellent service, kind and professional staff- Quality service above and beyond- nice to see people have passion and take pride in there work
September 2024
I have been coming her for years, unfortunately for me and my body. However, all of the staff are amazing. They are very informative, careful, caring and pay attention to my anxiety of going into the MRI Machine. The staff is very patient and kind. Thank you all for taking great care of me. I do recommend you to my family... read full comment
June 2024
From the front desk ladies (Yvette and Verne) to the Manager of GWIC this facility is easily accessible and welcoming. The Manager, Sue Castelli, is one of the best!! She always is responsive and helpful. Recently went above and beyond to get a denied insurance claim resolved. Thank you, Sue.
