LensCrafters is a premier eyecare provider offering comprehensive eye exams, premium lens solutions, and a wide selection of designer eyewear brands. The store accepts most vision insurance plans, including Aetna, EyeMed, Humana, and United Healthcare Vision. Customers have praised the outstanding staff, who are known for their exceptional knowledge, friendliness, and commitment to providing excellent customer service. Shoppers have particularly highlighted the exceptional assistance of team members like Lynette, Jarissa, and Alberto, who go above and beyond to ensure customers understand their options, get the best value, and leave satisfied with their purchases. With its dedication to quality eyecare and impressive selection, LensCrafters has become a trusted destination for those seeking stylish and high-performing vision solutions.
Today I was helped by two lovely ladies Lynne & Cicera they assisted me with repairs to my frames in which they didn't even charge me what a great experience I highly recommend them & I will be back to buy my next pair of frames & lenses for sure
June 2026
Staff was very pleasant, customer service was excellent and took care of the situation within 3 minutes. Need glasses or great service go to lenscrafters at the Waterbury mall.
April 2026
10 out of 10 experience! Alberto, Cierra, and Chalmein are all incredibly professional and friendly. They answered all my questions regarding glasses and I was able to get the best possible deal. Highly recommend coming here to get your glasses!
