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March 2024 by Danyale Hubbard (DEEDEE)
Everything was good until I went to go. Pick up my glasses was not professional cockton attitude. With me, I will not be going back to this location. I'll be going back to another location. Thank you for being rude to me.
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March 2024 by Montel Watson
Great place DR white is great and so is Vee and the front desk was very pleasant
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January 2024 by Ed O'Lena
I was at first hesitant to go to a chain practice as I prefer a private practice. I chose this establishment because my my insurance changed and I had to go “In network”.The technician that did some of the initial tests was friendly and explained what each procedure was. Dr. White was very thorough as well. Professional yet not beyond a little personal touch that put my fear of doctors aside.I was told that my glasses would be in approximately two weeks. They arrived in one week. “Under promise, over deliver” is a strong business model.I will be returning to this practice when I need my next exam or glasses.
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December 2023 by Shamika Minnifield
It states be arrive 10 minutes early. There were not ready. When I tried to open the door at 7:55 am both ladies just started at the door.. The selection seems much smaller than prior. The lady that assisted me just pointed at everything when I picked out glasses she said those were a charge even tho she pointed to the selection that I picked from . Just a bad experience overall.The old location, those ladies were nice and polite. I loved going there. I WILL BE CHANGING MY LOCATION MAYBE EVEN ENTIRE EYE DR...NOT A HAPPY CUSTOMER.
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November 2023 by David Jurkowski
I have a family of 5 and 3 are kids I showed up 10 minutes late getting my family ready to get there . The lady in front was so rude in front of my family with a serious face saying plainly your late you have to reschedule. I don't recommend this place at all unprofessional, rude , and nothing near family oriented. This place will be out of business soon , I suggest removing the lady at the front desk . Can't believe she gets paid to be rude to people like that dragging that business down and customers walking out that door.
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December 2022 by MaLisa Blasini
Dr Tran and Yuvanna are really great to interact with… each time I come in I look forward to seeing them because their customer service is phenomenal..
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October 2022 by Elizabeth Winkfield
I’m not one to complain but picked my sons glasses up on a Friday got home son put them on lens fell out. Ok cool bring them back she’s explaining to me o this happen because his lens are thick and he should get a different type of frame. Hellloooo I literally came here spoke with someone you think this should have been advised so I could pick the best frames so my son won’t go with out glasses for 3 straight days.
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October 2022 by VS
the doctor is the sweetest & the staff is very helpful, had an appt for myself & 2 family members, they took us all together so i could translate for the 2 others & we were quickly in & out
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August 2022 by Dion Gaming
Says close soon. Closes at 5 pm at 4:39 they closed instead of 5pm. Got out of work and ran to get here. It was just my glasses pick up.Where I work we close right on the dot.So pathetic.
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July 2022 by Ela Ela
Very bad experience with this office. Giving me wrong prescription and was told to keep wearing glasses Mabey I was not used to it. Had to return the glasses and will never go back again to this office with that Asian doctor.
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January 2022 by Yesenia Rodriguez
I came for my annual eye exam & had an amazing visit! DR.Tran was an amazing DR and made me feel very comfortable! The 2 ladies at the desk made me feel very welcomed when I walked in. The associate that assisted me with glasses was very nice and explained everything to me!
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January 2022 by Cassandra Torres
MyEyeDr is such a great place .. the staff is so friendly.. The 2 girls in the front were so nice and respectful! Dr was great and the eyewear consultants were awesome! Help me with all my needs ! Love this place Thank you staff
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January 2022 by Nadia Torres
From the moment I walked in I was greeted by the prettiest women I’ve ever seen! They were so polite! The eyewear consultants were extra helpful they knew all my needs and wants and met them! My over all experience was a 5star visit! I will continue to come back yearly and send anyone I know their way! Thank you my eye dr on grand view for your amazing experience!
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December 2021 by Ed Young
I was recently on a business trip (hours from home) and realized I forgot my contact lens'. I wear daily disposables so I only had what I was wearing and several days of meetings to come. They were able to find me my exact prescription and sampled me 5 pairs of daily contacts to get me through the trip. I don't know what I would have done without them. Thank You!
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July 2021 by Christina Morales
My eye exam was good. The doctor was very professional and asked/ answered my questions. I ordered glasses, the man assisting me was very helpful and patient. They took about two and half weeks to come in. I expected about a week. The glasses are nice, however I needed them adjusted and one pair was good the other pair they couldn't get it adjusted after 3 times so I left it alone and figured I give it a few days. The girl assisting me seemed like it was a bother since she had to go in the back room to fix them or pass them along to the tech. Waiting on her I noticed another customer asking about his adjustments and the same thing. Seemed like they get bothered when hey have to go back to fix them. The glasses fell off my face when I bent over and they don't sit on my face well. Wearing them all day I get frustrated having to play with them constantly. I am going to try another My eye doctor location to see if they can fix them to my liking.