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November 2023 by Josef Becher
Knowledgeable staff, and all around personal hometown feel.
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October 2023 by Javier Porfil
Showed them this part they looked at it and said I dnt know what that is and just looked at each other silently pooooooorrrrrrrrrr customer service and what’s the point of working there with a computers and not know what a part is didn’t even bother looking it up,Unlike auto zone were he spent 15 mins looking up the part u til he found it great Job auto zone
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June 2023 by the lizard king
I recently went to Napa in desperate need of a new car battery. I was assisted by a gentleman named Tony. I asked if I could not only purchase a new one for a reasonable price, but if I could also get help putting it in my car, otherwise my car would be a permanent fixture in their parking lot. I was told they didn't do that, but they could give me a jump start,(okay, much better than hoofing it home!). After I purchased it, I asked if I could get help carrying it out because I had a bad back! Tony agreed, and when we got outside, he saw what was involved in changing the battery, he pitched right in helping me change it.Tony went over and above what most people would have done, and it is greatly appreciated!! Thanks Tony, kudos to you!
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June 2023 by Keith Bruey fitz
Its my job....I go there 6 days a week
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June 2023 by steve
Great staff and service. Quality parts. And they are knowledgeable. Not like other stores that hire anyone. I always get the right parts I need.
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December 2022 by Marco Da Silva
Quick,knowledgeable and professional
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August 2022 by Damon Dent
Excellent staff and help very cool
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July 2022 by Dj Arab Money
Highly Satisfied very knowledgeable staff treated me professionally and saved me money and time by letting me know specs of this I had no Clue. Love this place
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June 2022 by Roberto Berrios Jr
Horrible experience at this NAPA location. 5/26/22. Tony doesn't care about the customers period and should be fired. If you order online let's say something for 10.00 (example). Once you arrive at the store location you'll be told to pay again. The same 10.00 that was already taken out of your account. So your basically out 20.00 until they return the amount from the online transaction. They state that in reality you did not pay but the funds in your account are gone. Advance Auto Parts is the best store!. You order online go to store location sign your receipt your done. You don't have to pay again after paying online. Scam!. I'll never shop at NAPA Auto Parts ever. Steer clear
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April 2022 by Beth Neithardt
Very friendly employees offered to help me find what I was looking for during my first visit
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February 2022 by Yusuf Ibrahim
They need a bigger place to make shopping enjoyable to the customers
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January 2022 by Farhath Fahim
NAPA PLEASE SEND YOUR ASSOCIATES TO CHECK ON THE WAY THE EMPLOYEES ARE RUNNING THIS PLACE. ITS HORRIBLE specially VICTOR is horrible at taking down part numbers to order it for customers.
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December 2021 by Greg’s Academia portfolio
Might as well make it a kiosk where you look up your own part and a robot grabs it for you…these guys really hate there job…..probably just the Waterbury location though. Waterbury’s finest.
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November 2021 by pastrana37
Great Service...Very helpful The Guy Behind the counter?
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November 2021 by John Kennedy Silveira
Very expensive auto parts..
