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February 2024 by Lilly Price
Long lines shorter hours. Only 1 bank in the town of Waterbury. Sucks.
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February 2024 by Tha Thankful1
The employees were very friendly, knowledgeable, and helpful.
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December 2023 by Christene Berardelli
Great bank & great customer service
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December 2023 by Jaslyn Carpenter
Ever since it went from being People's United to M&T, I've experienced problems and a significant lack of help in ensuring continuous access to my money. Terrible. Looking for a new bank this very moment.
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October 2023 by Talique Metz
Not as reliable as you think. They deactivated my account and won't even cooperate with me or bother to help when I ask for it. Don't waste your time with them!
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September 2023 by Bree L
Ever since they switched over from People’s, it has been an ordeal. Completely unprofessional and unhelpful. I would not recommend ANYONE bank with them
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May 2023 by Aaron Thomas
Very unprofessional. Ever since they became this new branch they give you problems with everything. I’d recommend a different bank
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April 2022 by Richard Litzinger
Great. All they are missing is free money!
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February 2022 by Arthur Antunes
I have always had great service at this branch. People there have always been friendly and helpful.
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June 2021 by Suzie W.
I wouldn't recommend anyone to use this peoples bank... they're very rude and would hold your checks until they are ready to send them to you
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December 2020 by Corey Gerena
They are great people there
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May 2020 by Dawn Antonelli
Very professional, welcoming and helpful with all my banking needs.
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January 2020 by Heather Waters
Opened up a new account here about a month ago. I was never explained when opening up my account that i would be charged a fee if i used my atm card at a non peoples united bank atm. Due to there being very little peoples united banks / atm in my area i frequently use my card at non peoples bank atm eating up the 3-5$ fee they charge from that atm ( never knowing peoples united bank was also charging me an additional 5$ per transaction. ) they even charge you if you just check your balance at a atm!!!! After just checking my statments when i noticed a chunk of money missing from my account i noticed an accumulated amount of money in fees over the past month from everytime i used my card. I am disgusted that i was never explained this when opening my account and also that when i contacted customer support the lady replied with that i did sign a discluser. I will be closing my account and sharing my experience with others.
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April 2019 by David Curtis
Great customer service and helpful.
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March 2017 by michelle fernandez
Reidville drive branch has the worst customer service hands down. Tellers need to be retrained. Visited 3 times and each time they could not manage to do a cash advance. I had to go to another branch to get it done. Last visit the teller refused to help me and her manager was standing right there.
