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February 2024 by Jess W.
Tires are on everything seems good with that. They always pressure you to try to get other things done.
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January 2024 by Giovanni Vega
Best tire place by far. Dennis made sure I was happy and understood my service
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January 2024 by Mike Labonte
Better off going next door to autozone or advanced auto for a new battery. Had me waiting 45 minutes for a 5 minute job. When I asked the guy at the desk how long it'll be he said "they're working on it now". 15 minutes goes by and I see this guy run over to advanced auto and come back with the battery. That whole time they said they were working on it they didn't even have the battery
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January 2024 by Domenic Rosa
Great service
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January 2024 by Monica Perez
You guys where quick and professional! Keep up the good work!
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January 2024 by dale copeland
The staff was wonderful and they fixed my signal lights and wipers without a problem. However, I didn't think the wait was going to be as long as it was . I had an 11 am appointment and my car didn't get done until almost 12:30.
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January 2024 by Jess Walsh
Terrible customer service booked an appointment and was told they could not accommodate me. Very rude and had me waiting up front while they talked to each other for 10 mins without any help. I was eventually told I would have to wait an hour and a half for an overpriced oil change. Save your time and go somewhere else!
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January 2024 by Nora Pisani
Always great service!
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December 2023 by Mark Stempeck
Service tech was great in explaining the issue and needed resolution. Desk staff seemed eager to push the inflated estimate.
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December 2023 by Andrea R.
My car had a dead battery. called AAA. They came to my house, jumped started the car, but they had no batteries. They told me to keep the car running so it would not die on me again. Drove to Pep Boys and spoke to Lou at the front desk. After a short time, my car's new battery was installed. This is the place to go if you have any car issues. They are very professional, respectful and reasonably priced. Great job! Keep up the good work! Andrea R
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November 2023 by aaron orienter
very friendly staff up front at the computer and phone. How ever the man preforming the service was disorganized confused slow Had No Confidence and gave No effort. For an oil change I watched him walk back and forth between all 4 tires several times looking at his phone in between over the course of 21 minutes. Then he finally drained the oil leaving it for 9 minutes after the last drop had dripped out. 7 minutes later he got the nut back on and lowered the car to the ground. it Then Took Another 15 minutes to figure out what filter it needs. . I am DEEPLY EMBARRASSED FOR HIM IN EVERY SENSE. this Absurdly Painful experience could be caused me subliminal TRaumaTerrible place. this is Literally the first time in my life i have felt anger and im almost 40 it is a HORRENDOUS act of the se people to create Anger out of Nothing
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October 2023 by J.M. E.
Fantastic customer service. Good work on my tires. Held my appointment to the time.
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October 2023 by Michelle R.
these guys got me in and out of emissions as fast as they could. ive actually been disappointed w firestone & wanted to try a new option. Jose & Lou @ desk on top of EVERYTHING. Jose made me aware of specials on tires and brakes which i will need soon. when i couldnt remember my license plate, Lou ran out to get it. very happy with the service.
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September 2023 by Racquel Gibson
I don’t like fixing my car because it’s so costly but I really enjoy having Lou assist me here at this pep boys. He is always very informative and nice! Kindness goes a long way. Life is hard. A lot of the time I’m not in the greatest mood but they are always very kind to me. As long as they are open I come here. Thanks Lou and the rest of the team.
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September 2023 by kecia Mccorkle
The gentleman at the service desk were friendly and very welcoming. I will definitely come back to have my car serviced here! Great job guys.
