Petco in Waterbury is a trusted store that offers a wide range of pet products, services, and care options. Customers appreciate the friendly and helpful staff, especially the grooming team. Many reviews highlight the compassionate care given by groomers, with one mentioning a groomer who showed great kindness and took good care of an older pet. The grooming services are praised for bathing, nail trimming, and overall attention to pets’ comfort. Staff members are described as nice, patient, and willing to go the extra mile, such as carrying heavy items to the car or answering questions with a positive attitude. Customers also value the store’s services like veterinarian care, vaccination clinics, and pet adoption. Some feedback points out minor issues, like the absence of shopping carts, which affected a recent shopping experience. Online ordering is available, though there can be delays in notification, but employees like one named Danny handle such situations with professionalism and courtesy. Overall, Petco in Waterbury is seen as a place that cares about pets and their owners, with a dedicated team that strives to provide good service and a positive experience for every customer.
My experience is always great when I go in there to get what I want
February 2025
I always get my 3 dogs vaccinated at Petco during their Vetco clinics. It saves money and they are seen by a veterinarian. I have my regular veterinarian just in case they get sick or hurt.
November 2024
I was here for my new puppy to be groomed. As usual my dog looks great. She had an excellent experience.
