-
January 2024 by Ricardo
Great costumer service..:???
-
December 2023 by Bianca Mcclure
maria and her other sale representative was very respectful and patient!! love their customer service
-
November 2023 by Woke_ancestors Queen
I purchased a lot of Jewelry from Banter piercing Pagoda and I always make sure I put insurance on my jewelry because they either break or the diamond falls off. Yesterday one of my earrings I purchased from Banter piercing pagoda broke AGAIN. This is the second time. I went today and try to get my replacement and they told me I did not have insurance on it. I was not aware that once you use the insurance and you get a “replacement” you have to put the insurance BACK ON! The lady DID NOT inform me of that when I got the first replacement because IT BROKE AGAIN!!!!! I am sooo upset because these earrings are $185! Not cheap now I’m out of a pair of earrings because people don’t do their job & Jewelry are cheaply made make sure you put insurance on EVERYTHING. And if you have to get a replacement make sure YOU PUT THE INSURANCE BACK ON! I will no longer shop here I’ll rather pay the extra couple of dollars more and take my business elsewhere. If you can do better don’t shop here…..
-
August 2023 by Melinda Caba
Azaria is an amazing employee. I have a 3 month-old daughter and I'm from Danbury. I called ahead of time to let her know I was on the way because there was traffic. The mall closes at 7 pm and she said she would stay behind just to provide me service. It was quick and my daughter cried for one minute. I definitely recommend her for piercings.
-
June 2023 by S. Davis
Stephanie is amazing. She should be the manager. So helpful and friendly.
-
April 2023 by Kim Clements
The worker was very patient with my indecisiveness. She very kind, patient and sweet. Had a wonderful experience.
-
April 2023 by Oscar Ortiz
Really helpful
-
September 2021 by chris gil-dossantos
I have always loved them and still love them! The staff are always the best most courteous always acknowledge people as they walk in and are so fast to help you out and know what your looking for. I will never change my place for any other I can't wait to go back..thank you ladies !! Pleasure as always and another successful purchase!
-
May 2021 by Eryka k
I got my ears Pierced and the earring was so tight that the earring itself ( where the diamond is) is imprinted in my ear. I have a big hole in my ear
-
May 2021 by Elvin Rodríguez
(Translated by Google) Good price on garments and good service(Original)Buen precio en las prendas y buen servicio
-
April 2021 by Joshua Lopez
Today’s is my sons bday. I could have went anywhere but I went to the mall. The mall closes at 7. This store decides to make its own hours. 645 and the store is already shut down. I had 15 min. Instead I went somewhere else. And they got it done and my money. Will never give my money to piercing pagoda again.
-
April 2021 by christina gil-dossantos
I have always loved them and still love them! The staff are always the best most courteous always acknowledge people as they walk in and are so fast to help you out and know what your looking for. I will never change my place for any other I can't wait to go back..thank you ladies !! Pleasure as always and another successful purchase!
-
January 2021 by Cristina Carless
Love this place. The staff is always courteous and prompt and they are keeping everyone safe with the scheduling for piercings now. Love that!
-
January 2021 by Destinie Riley
I walked in the store inside the brass mill center today to get my sons ears pierced. The 2 girls in the store were doing NOTHING but sitting there listening to music. They explained everything is by appointment now which I completely understand with the virus..but then she says she fully booked for the night..like im sure she's getting a swamped with calls for freaking ear piercings..ridiculous
-
January 2021 by Francisca Jorge
Monae was a doll at the brass mill mall she helped me find the perfect jewelry for my wedding
