Public Storage in Waterbury is a nice storage place in a convenient spot. The staff are great, helpful, and provide good, personal customer service. Reviews highlight employees who are patient, phenomenal, and a godsend, offering detailed explanations and helping customers get exactly the unit they need. The property is described as a nice, secure place for storing extra belongings. While accessing the unit requires a code, the overall experience is highly recommended. Reserving a space is free with no commitment, and an online eRental option allows customers to skip the counter.
I had a great experience at Public Storage in Waterbury, thanks to Ashley! She was friendly, professional, and made the entire process easy. Her excellent customer service really stood out. Highly recommend this location!
March 2025
Stopped by the property to inquire about a storage unit, Ashley and Steve were great and answered all my questions. Nice spot, good customer service. Will definitely be storing here in the future
March 2025
I made an inquiry regarding a storage unit at the Waterbury location and Ashley was super helpful and Knowledgeable !
