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June 2025 by Mike Scala
Im amazed by how helpful steve has been
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June 2025 by Anay’s Cruz-Alonso
Absolutely terrible customer service in the office and even on their customer service line.
The units are not in good condition and whenever we talked to the office about it they did not care. We could not lock our unit for some time. Now we are in another unit and it is absolutely awful to slide it open.
There were animals chewing through the installation and making a mess on our items (pictures attached). When I brought the concern to the office they did not care about it. I had to ask to move to another unit. When moving, we found dead mice in the unit we were in. Not to mention, my rent has over doubled since November with no explanation.
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March 2025 by Vivien Sz.
I had a great experience at Public Storage in Waterbury, thanks to Ashley! She was friendly, professional, and made the entire process easy. Her excellent customer service really stood out. Highly recommend this location!
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March 2025 by Charles M
Stopped by the property to inquire about a storage unit, Ashley and Steve were great and answered all my questions. Nice spot, good customer service. Will definitely be storing here in the future
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March 2025 by Shelley Stampfler
I made an inquiry regarding a storage unit at the Waterbury location and Ashley was super helpful and Knowledgeable !
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February 2025 by Sarah Morin
Steve was a GODSEND! He helped us get the last unit in the size we needed so we could quickly start moving our belongings into it as we are being evicted this coming Monday. Thank God for this place! And Steve!
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February 2025 by Derek Brown
The associate at Public Storage was very helpful and the process to rent a storage unit was made easy.
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May 2024 by Is La
Steve and Sterling are great fellas and they help me get Exactly what I was looking for great service secure place I would recommend it to anyone looking to put up any extra things that you have laying around the house for storage
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May 2024 by Lawrence Berger
Good customer service. Thanks to a helpful staff.
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May 2024 by SPV Magazine
Sterling Moore was PHENOMENAL with explaining very detailed information to me and my Husband. He is very PATIENT with no attitude….when I didn’t understand he took his time to explain the vital information once again. We are very pleased. make him a MANAGER. My name is SAHANNA EARLY
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April 2024 by Nygamis Afrika
Excellent customer service and through explanations of options, highly recommend
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April 2024 by Najia Azad
Steve was very helpful and professional, he answered all my questions. I highly recommend this storage!
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April 2024 by Jeremy McKain
Steve was super helpful, friendly and easy to work with!
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February 2024 by Artur Durbaku
Steve has been excellent helping me and my family any time we have needed help Thank You So Much
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January 2024 by Bobby Vogt
They up their prices way to much, when my Mom rented one it was around $245 and a year later it's going to be over $500 for the EXACT SAME STORAGE UNIT. Like yes I understand it's been a year, but some people don't have storage in their homes and they shouldn't have to pay half their rent for a locker that can flood.
