Quest Diagnostics
Medical LabsHours:
1389 W Main St STE 125, Waterbury CT 06708 Hours
About Quest Diagnostics
Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody tests by appointment, with options for routine blood and urine tests, pediatric specialty tests, glucose tolerance, and wellness screenings. The location emphasizes professionalism, with staff wearing masks and providing quick, courteous service. Appointments can be scheduled online, which many customers find easy and convenient, though some have experienced delays due to technical issues like kiosk problems or staff shortages. Patients appreciate the efficient check-in process and the competence of phlebotomists, with many noting a positive, professional experience. The offices are located within large medical buildings, and parking is accessible near entrances. The company also provides helpful resources on their website for test preparation. Despite occasional technical difficulties, staff generally handle situations well to minimize rescheduling. Overall, Quest Diagnostics is recognized for its professionalism, quick service, and quality care.
Most Recent Reviews
July 2026
Super friendly staff. Nurse was amazing at the needle prick. Barely felt it. Scheduling tool was excellent and I was in and out in minutes.
July 2026
Massiel was phenomenal. I didn’t experience any discomfort and no bruising after the fact. She did a fine job and very efficient. Massiel communicates clearly is very warm and inviting and clearly passionate about the field.
May 2026
No wait time with scheduled appt. Staff was courteous and knowledgeable. Keep up the good work 👏
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