About Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan Furniture and Mattress Store offers a wide selection of high-quality furniture and mattresses, with over 5,000 items in stock and delivery in 3 days or less. Customers can shop in-store at the Waterbury, CT showroom or online, making it easy to furnish and style every home space. The store features helpful and friendly staff, including salespeople who are patient, informative, and not pushy. Many customers appreciate the pleasant shopping experience and the ability to find the furniture they want with ease. The store's customer service team is attentive and quick to resolve issues, as seen in a positive experience with a staff member named Joselyn. However, there was a disappointing incident where a damaged couch was not properly replaced, leading to frustration. Overall, Raymour & Flanigan is known for quality furniture, efficient service, and a friendly shopping environment, with some customers returning for many years.
Kris was very educated in answering all my questions and helping me purchase the right mattress. He is a true asset to the company.
June 2026
Kris was fantastic! Encouraged my husband and I to take our time choosing mattresses and helped guide us to find what worked for the both of us. He got us a great deal too!! I’m very glad we chose to go into a physical store as opposed to buying online.
June 2026
Kris helped us from the moment we walked in, offering his expertise and knowledge on each mattress. I was not expecting to encounter a salesman who knew so much, truly.
He showed us compassion (we have a crying baby) and a great deal. Highly recommend Kris for your mattress needs!