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July 2023 by Brandon Hall
Tina is awesome! Always smiling and happy to assist. Will make sure to fix any problems you might have.
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July 2023 by nathan legs
Went here to try and rent a truck..gave my information and was told they would call me right away..been 2 weeks still waiting..
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March 2023 by tyson szewczyk
Emilio's Costumer service was out standing definitely would recommend this Ryder location to others We will be back thanks again !
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November 2022 by smooth gaming
Emilio and Alex were very efficient with time easy first time process definitely would recommend them
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June 2022 by george bilis
Guys are very helpful
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September 2021 by Woodrow Dick
Shelly-Ann rocks. Somehow, even when there isn't a truck to be found on the whole East Coast, she finds one hiding somewhere and hooks me up. The trucks out of this location are usually very clean, well-maintained and newer models than I am used to with other rental companies. THANK YOU
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March 2021 by Shanikah Sater
The company I work for rents trucks from this location regularly and we have always had good customer service.
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March 2021 by Chics_Dividend_Guy Passive Income
Very friendly, good equipment. Very reliable
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December 2020 by Jack Snow
Covidphile alert!They don’t let you into the rental office when coming to pick up a reservation. That wouldn’t be so bad if they brought out your key and paperwork right away. Many a time in the past 6 months, I’ve had to wait outside in the harsh elements for 15 minutes for the only woman working the office to come out.
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November 2020 by Ducati 916 S4
Service got my truck running within 24 hours on a weekend. Solid staff.
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October 2020 by Melkor Morgoth
The worst experience took 3 1/2 hours to rent a truck that should of taken at the very least 15 minutes to the most an hour. Worst customer service ever!!!!
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September 2020 by Jeff Griffin
Rented a 16’ box truck yesterday. Ryder opens at 8am & my driver was there waiting for doors to open because of a time deadline. Shelly-Ann took care of him and got him on his way very quickly. Will rent from the Waterbury location again. Thank you Shelly-Ann.
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September 2020 by Dave S
Always a LONG wait.......
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August 2020 by Roger Dunham
Not just here, Ryder in genral, their shops are horrible and their customer service skills flat out suck and so does their equipment, 3rd time breaking down, today between 2 trucks, the mechanics can’t fix anything right and send you off with sub par repairs for example the cel lights x2 were on, so was the aba light, and the step to get into truck was hanging by a bolt, so they shut the engine lights off and send you on your way only to break down again in 30 miles ! STAY AWAY FROM RYDER if you value your time and ability to run and make money
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June 2020 by Timothy Pratt
Excellent service
