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February 2024 by Sheri N
I don't mind paying extra for Starbucks tea but I switched from another app to theirs and lately they're making too many mistakes with drink orders.
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February 2024 by Cynthia Wright
I am so frustrated with Starbucks. I order the same drink every time. I get a different drink every time. How is that possible? It seems they are following some sort of recipe, yet it is always different. The sad part is when the drink is truly awful you've already left and are back in the road. Throwing a $7 drink in the trash is a bit painful.
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January 2024 by Garrett H.
If you have an extra 15 minutes to spare stop here. You’ll typically be waiting in the drive-through or inside 10-20 minutes!
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January 2024 by Manuela Terolli
Even you are busy, you guys need to improve the quality. I pay you guys for this coffee I’m not getting free
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January 2024 by Gizelle A
I don't know why people are giving this place such bad reviews. I've been here many times, and they are pretty consistent.I do think they could improve the atmosphere here. Other than the music, it's pretty basic.Today, I found my coffee pretty weak in flavor. I never return coffee but it's expensive at Starbucks. I asked them to make it again with an eye on a richer flavor, and I got what I wanted.I would say the staff is friendly but in a professional detached way. It's hard to please everyone. I don't expect hugs and kisses ? ? ?And for the guy who said we should make our coffee at home, I don't have all the equipment Starbucks has, so I am consciously spending $$ today for the fancy way they can do it.
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June 2023 by Chris
Every time I go to this Starbucks they have a really nasty attitude at the drive through for no reason. I never have the same experience at the west main and target locations. I think they should focus more time on customer service training
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May 2023 by Rafael Cordero
I had to come back and edit my last review. This is the 2nd time that I have stopped in, and they can't make my request. I ordered a black Americano with 1 extra shot. This is my daily drink. At every other location, I have no problem getting my 5 shots of espresso in a trenta cup only at this location. This is un doable, she said. When I explained to the lady whom I assumed is the manager, she just replied with, "They should not be doing that." If my $5 black coffee is enough, charge me for the stupid cup. The reason I get it in a trenta cup is for the ice not to melt so quickly with the 5 shots of espresso. To make it worse, the coffee was weak. I guess they can't do 5 shots on venti cups, either. Drive the extra mile to get better customer service. I know I will.
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May 2023 by Kimberly Cruz
This location is a huge disappointment !!! I've only ordered here 4 times and all 4 times my drink wasn't made like other locations. It's a bummer because it's right up the street from where I live !
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April 2023 by Angie Medina
Got there at 8:57. A women was in front of me ordering. We waited patiently and right as I walk up the lady at the front tells me they took their last order as if I’m not still inside and then proceeds to tell me she cannot take my order. I work in fast food so if a customer walks through your doors they should be served especially if they are already inside of your lobby. And especially if they were there BEFORE closing. The doors should’ve been closed if not and they shouldn’t have served the lady in front of me because they proceeded to make the lady in front of me drink. And lastly I’m a very loyal customer especially to this store so I’m honestly disappointed.
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March 2023 by Shawn Buell
Although I used the driveway here for the first time, I enjoyed the fast, friendly and efficient service from a very upbeat staff. From what I could see through the window, the interior looked clean and inviting.
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March 2023 by Andrew Izzo
This Starbucks is one of the better that I’ve been to. They have plenty of parking. There’s a drive-through at this location. The building looks brand new and inside is clean and kept well. Great staff, clean environment, deliciously made drinks. There’s an outside seating area for when the weather gets nicer.
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March 2023 by TheRealDJTempo
Placed a mobile order when I got to the drive thru window they said they gave out my drink to someone else had to wait 10 minutes in the drive thru so they can remake my frappuccino they did not want to give me a refund won't be going to this location anymore
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February 2023 by Andrew I.
This Starbucks is one of the better that I've been to. They have plenty of parking. There's a drive-through at this location. The building looks brand new and inside is clean and kept well. Great staff, clean environment, deliciously made drinks. There's an outside seating area for when the weather gets nicer.
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February 2023 by Jeanette Cruz
Hot chocolate is hot and delicious. Perfect balance of milk and chocolate! I also love to come here to do work.
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January 2023 by Lizzy T
Caramel Brulee latte is so good. The people here are great. Love coming here before work since its right up the street