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November 2023 by Sara Jansen
One of the better locations around! Nice staff.Staff always greets you as you come in and always helpful with any questions.
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June 2023 by Bardyl Polozani
Great people and service at this location.
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October 2022 by Ninaa
I went in for a new card and in the process I was treated nasty. An employee named Abby had a nasty attitude the whole time then when she gave me the card I said thank and she did not reply. I will not be returning to this location.
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August 2022 by steve babalis
Eddie went above and beyond yesterday and i didn't catch the tellers name but she was very nice as well
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May 2022 by Katay smith
Sadly the great TD Bank closed in Middlebury so I moved to this branch. What a mistake. Twice I could not get cash out of the ATM. A problem on their end. Then I tried to make a withdrawal via the drive thru. I was told by the teller Jay that I could not withdrawn the amount I wanted. When I asked "why?" His answer was " because it can get stuck in the tube!" This idiotic answer was reported to the Assistant Manager Sherri. Then yesterday I made a deposit through the drive thru and received a deposit receipt back that was illegible because of the need of machine ink. Because of this I asked for another receipt and sent the illegible one back to the teller. The teller returned the SAME receipt to me with the deposit total written in by hand!!! That was it!! I went into the bank and spoke to John, the Mgr. It almost seemed as if he could care less. I left because I did not have time to address this problem further yesterday but will be back to close my accounts and bring my business elsewhere, to a bank that takes banking seriously. The actions of employees are a reflection of the management. If they don't care about training their tellers correctly then I don't care about leaving my business with them. These two instances were the most ridiculous experiences that ever occurred to me with banking. It's unsettling to think that these people are handling my money. Hopefully, the next bank will do better.
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February 2022 by Samantha Lappost
After a long day of going to multiple branches all over CT trying to fix an issue with my debit card, this branch was the nicest and most helpful by far. Thank you Judy!
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February 2022 by Biff Saunders
apparently they are following tyrannical leaders and freezing people's accounts if they donate to something that they do not agree with SMH not cool LabCorp
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November 2021 by Joseph Ouimet
I really can't thank Sherri enough. Without getting into too much I needed help. Super important help. I had lost sleep all night worrying and called 8:30am and spoke to Sherri. I had several issues in which Sherri could have passed the buck. She didn't. I explained my situation and she really understood and I can tell she really really tried to help me. And she did!!!I can thank her enough. I don't know who her boss is but I want him to see this. I'd even talk to him or put it in writing that Sherri went way above!
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February 2021 by Eric Fuegen
i transferred money to my td bank account and paid extra fees for instant delivery. This was Saturday, its now Tuesday and i still cant touch my own money. It shows up in my account, and the teller said we can swipe our card but cant withdraw any of our money. Nothing but problems with this bank will be switching soon.
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September 2020 by Jessica C.
I'm looking for the company as a whole. I have never been on the phone with a bunch of such idiots before. No one knew what they were doing. It's been two months and I still couldn't access my account because the people who work for this company don't know what they are doing.
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June 2020 by Lissette Padilla
As I was trying to find out when a large check deposit will clear, I was handled with care from everyone EXCEPT the branch manager. I had deposited through an ATM on Monday because the branches are closed due to Covid-19. I have a newborn child and I can’t work right now because my job is closed. This is the only money I have to pay bills and get me through the month. I also have been trying to reach your customer service for two days to no avail.As I was talking two employees, who were very nice to me and trying to see what they can do, they put me through the branch manager to see if something can be done even a partial deposited would have helped. She was very short with me, rude, and said I had to wait then hangs up on me before I can even get another word in edgewise.I also tried calling again but no one picked up. Is this how TD Bank treats their customers? I’m sure to let others know.
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June 2020 by Lennie Caine
Exceptional Staff throughout.
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May 2020 by Kathleen F.
Don't open an account. I constantly didn't have the amount I thought I did. They would glom money out for their so-called "fees." Some people at the bank were pleasant, but some were not. Never again.
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May 2020 by Anonymous Person
Called to complain about an extremely rude employee only to find out it was the manager of the branch. That should tell you the level of professionalism here.
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May 2020 by Jay Marti
As I was trying to find out when a large check deposit will clear, I was handled with care from everyone EXCEPT the branch manager. I had deposited through an ATM on Monday because the branches are closed due to Covid-19. I have a newborn child and I can’t work right now because my job is closed. This is the only money I have to pay bills and get me through the month. I also have been trying to reach your customer service for two days to no avail.
